Queens NY Pizza — Restaurant in Hialeah

I absolutely love Queens NY Pizza in Hialeah. This has become my go-to spot and I cannot recommend it enough.

What we have tried: I order the Gnocchi alla Sorrentina to go at least once a month and it is always amazing. The gnocchi are soft and pillowy, covered in a rich tomato sauce and melted mozzarella that makes every bite pure comfort.

The garlic rolls are also to die for. They are warm, fluffy, and brushed with garlic flavor that makes them completely addictive. I could easily make a meal out of just a couple of those.

We’ve also had the pizza before which is good.

Their menu has a wide variety of options from pasta and pizza to subs and appetizers. The quality is always consistent and the portions are generous.

The staff speaks mostly Spanish and they are always so kind and welcoming when I come in. Even when I am just picking up an order to go, they are kind.

If you are in Hialeah and want delicious Italian food with friendly service, it’s Queens NY Pizza. It is truly one of my favorite places and a spot I look forward to visiting...

I ordered a pizza 20 inch pie one topping for 30 something bucks with the cannoli which I was OK with but then I sit down outside and I read that every day they're special is a 20 inch by one topping with a 2 L soda and garlic rolls as well as you can choose whatever appetizer I believe they said For 2499 basically the same price that I paid for it for the Pizza when I brought this to their attention, oh you gotta combo this is my first time here terrible experience Knowing basically that you got taking advantage of lol never again i will not be back steves pizza great anthonys great i should have cancled my order but i guess 2 liter an some garlic rolls is worth not being ethical and losing clientel sad but true petty the pizza its not that great ill give it a 5 out of 10 over priced I should've just got a slice. I would've been way better buying a Papa...

I’ve ordered from Queens NY Pizza several times in the past and the pizza is amazing and it quickly became one of my go-to spots.

However, today was a different story. I tried calling multiple times with no answer. After about ten minutes of trying, I finally got through. Instead of a courteous “please hold,” the woman on the phone told me to call back in two minutes. When I explained that I had already been trying to reach them for the last ten minutes, her response was simply, “we’re very busy.” No apology, no effort to help just dismissive.

Customer service matters, especially when there are so many other pizza places out there. With that kind of attitude, I’ve decided to take my business elsewhere. If this is how they handle loyal customers, I’m sure I won’t be the only one making that...