Bev's Better Burgers — Restaurant in High Springs

Prices are extreme for two simple meals of burgers with one side of fries and one of onion rings ($29 + $6 tip). Burgers were tasteless, onion rings were okay, but not exceptional, fries were beyond excellent, so, there's that. We were never asked what we wanted on our burgers, so thought "all the way" would suffice. It didn't. They arrived without certain condiments, but with others we didn't want, but the waitress was so unfriendly, we decided not to make anymore requests of her. There were no drink size options, just two giant drinks in styrofoam cups (1,000 years to break down in a land fill). The surly waitress was put out when, not three minutes after placing our order, I suddenly remembered I hadn't asked for my burger to be done medium rare. I flagged her down and politely made my request. She didn't even attempt to hide her irritation. She huffed, turned on her heels and marched back to the kitchen to inform the cook, and apparently, us, she was not happy. Not once did she stop at our table to ask if we needed anything, not once did she even smile. I'd say she was racist, but we're white. We were extremely nice, but that didn't work either. I understand there must have been extenuating circumstances. Possibly Bev was mean to her, she'd definitely had a huge lunch crowd, her feet probably hurt, and she may have had a row with her partner or children that morning, or some other issue, all of which are real and unpleasant, all of which I'm sorry for, but none of which are our fault. We wish now we'd gotten Quarter Pounders...

What happened to the quality here? My last three visits have been less than satisfactory at the drive-thru. Today my burger was burnt on the bottom so bad in fact I had to come home and cut the bottom off just to eat it. they did not leave off what I asked them to leave off. I got an order of onion rings that consisted of 4 onion rings in total. so basically I guess they're $1 a piece. OR someone got hungry and snacked. My fries were way overcooked they went out the window that was a waste of money. The only thing that we were happy about were our funnel fries and corn nuggets. Bev's used to be the ONLY place in town that had great fast food I would send any and everybody there that was looking for someplace good to eat. Right now I wouldn't do that. Not sure what's going on there but something or someone needs to change. I quit going to the restaurant location because the young girls in there always seem to have nasty attitudes. When they would bring us our meals they would toss the plate down instead of setting it down and they never ever had a smile. I don't know if it's this virus that's making everyone mean nasty and have an 'I don't care' attitude but this whole world needs to...

I used to love Bev's, but they have taken a huge plunge in service, over-all quality of their burgers and fries, and atmosphere. So much so that I no longer drive there from Gainesville (25ish minutes away).

First, they started putting fries in the bottom of a bag. Who wants squished and soggy fries? Second, burgers have changed. Sometimes they're small and thick, while other times they're skinnier (and in my opinion, the better option). Doesn't sound like much of a deal until you consider the cooking variances and bun size. Consistency is important here. Third, do something about the roaches. I get it's Florida, but Jesus people. They're controllable...you just have to pay for it. No one wants roaches flying onto their table to join the meal. I don't share my food. Get some fly traps, they're effective.

That's my feedback. I'm not going to stop going totally, but like I said...I'm not driving there just for "Bev's"...