Dunkin' — Restaurant in Hingham

Only two people working early this morning. I totally understand being short staffed, I do. But, after waiting almost 20 minutes for my on the go order, I at least expected the iced turtle latte to be made right. I was now running late for work, driving a school van, so I couldn't wait around to ask for a new one. Especially with the place being filled with people. I did try it and I couldn't believe how bad it tasted. It was like milk and coffee grounds. After my route was done I went back. I still had the drink with me. The ladies at the counter saw the drink and couldn't believe it. They knew who had made it without me even finishing my story lol! They made a replacement and were extremely nice and apologized for the mistake, which is usually uncommon for a mistake like this to be made here. Thank you so very much! The re-make was delicious 😋 5 stars for the taste and service to the replacement ladies! Sorry but, 1 ⭐ for taste this morning. I understand it was busy and only two people, but it shouldn't...

A definite 5 stars & I don't often give 5 star ratings for most places, but... This Dunks always makes my coffee perfect!! My order is pretty damn easy to make and remember, but we all know how it usually goes...either your coffee is usually made wrong, or it is too dark or too light. I get a medium french vanilla iced coffee with just 2 creams and regular sugar...This Dunks is always spot on; no matter who it is that serves me - my coffee is always made 100% correct & always tastes fresh and delicious from here!! Everyone that I have dealt with at this location has always been definitely professional, courteous, and very friendly!! I will travel a little bit out of my way just to go to this particular location for coffee because of all of these factors that I have mentioned. I recommend that you also go here and try it out...Then you can spread the word about their friendly staff as I have done. Thank you to everyone that works at this Dunks location. You...

Awesome service, fast and efficient! The coffee and donuts were as fresh and tasty as I remembered! The staff was friendly and all worked together as a team, and even smiled! 😊 Best part, the other customers in the store were super friendly too. There was a line when I walked in, but it went really fast.

I was driving to the Cape from Boston Logan, and needed to stop to find a Dunkin. I moved away from the Cape 13 years ago, and was eager for a real Dunkin Donuts New England style.

I stopped here, and the first amazing thing that happened was that New England hospitality, a super nice customer held the door for me! It made me feel like I was home. I made a quick trip to the ladies, and went to get in line, and the same nice gentleman let me go ahead of him. I just loved hearing his ascent.

The staff were patient with me too as I remembered how to properly order a coffee even. 😎 Had to also get a vanilla...