MiniLuxe Hingham — Local services in Hingham

Today I visited the Hingham location and was extremely disappointed. I walked in and asked if I could be seen for a Gel manicure. The lady mentioned that I would need to wait until 345pm to be seen. That time was too far away so I asked if I could just do a gel removal, she said yes. I’ve been going to minilux for about 1.5 years now and usually go to the Seaport location. The last gel manicure was done in the Hingham location.

I sat down and Maya began the gel removal process. She came back in 15 mins to let me know that the gel was not coming off and she needed to re soak them. Btw, she only took off the pinky finger and just assumed that the rest weren’t ready. She came back again after about 10 minutes to let me know once more that the gel was not coming off. She left me to go tend to another guest. Another gentleman came to help me and ended up leaving to go tend to another guest. Finally the person who checked me in approached me to let me know that she was waiting on someone else to take care of me. In total, I spent about an hour to get a simple gel removal. I heard every excuse as to why the gel was not coming off (the gel manicure was done at this location). The acetone was soaked into my nails so much that they started chipping. I asked the last person who attempted to take the gel off if she could simple cut my nails since the acetone damaged them so much. She told me that she couldn’t do that and that the manager would let me know what they could accommodate. The manager came over and told me that he could have someone cut my nails at 420pm. I walked into this location and sat down at 235pm. Looking down at my nails right now, the gel is still not removed properly and most of my nails are damaged. This kind of service is extremely disappointing and unprofessional. Every time I get my nails done, I typically tip 30% and was just in complete shock at how I got treated. Please share this email with your team and let them know that this type of service is completely...

No doubt Mini Luxe is a bit pricey, but the pampering, clean and natural products, and professional staff far outweigh the price tag. I enjoy shopping at the Derby Street Shops, and once in a while when I'm able to escape the stresses of life, I find some relaxation at MiniLuxe. I must say that every time I've been there, I've been very happy with the service.

I don't usually make an appointment which can be problematic for me because they are quite popular and it's challenging to find an appointment within half an hour of walking -in, but nevertheless, I try my luck.

I have had both regular manicures, gel manicures, and most recently they have added the dazzle dry nail polish which is a little less expensive than their gel manicures, but only lasts between three to five days. I have also had several pedicures there which were quite relaxing and enjoyable. An important factor for me, besides the natural products and the very sanitary nail instruments they use, is the fact that the aestheticians don't speak to each other in a language that one cannot understand. That is an absolute faux pas for me as it causes an ambiance of discomfort. In the outside world, it doesn't bother me when others speak languages I can't comprehend. But, when I'm paying for a service, I believe it's the utmost in rudeness to carry on a conversation with someone else and not be attentive to the client.

I love that the dazzle dry nail polishes don't contain formaldehyde, phthalates and other toxic ingredients. I also love the beautiful kaleidoscope of colors. My experiences thus far at MiniLuxe have been positive, and so I will continue to...

I only went here because i had a gift card... i will NEVER go back. Here is why....

$42 for an uncomfortable pedicure is a rip off. The moment I sat down I was extremely uncomfortable. The chairs are great if you are under 5’5”. I am not so I got to spend 40 mins with my knees under my chin. There are no massage chairs so you don’t have the option to push back if you are tall like me. When i was trying to sit down I actually slipped and hurt my toes quite badly.

It wasn’t relaxing. No foot massage really it tickled more then it felt good. Hot towel isn’t anything special most places do it.

The thing you put your feet under was so hot it was also uncomfortable and felt like it was melting my skin off.

The girl who did them did a decent job and I like the color but I am so turned off by the ridiculous price and how you can’t be tall and enjoy a pedicure... not surprised by the poor experience given it’s a chain.

Go to creative nails up the street in Norwell!! Or...