I may need to just start getting pizza from somewhere else, yes it cheap but customer service is horrible its non existent there. I went in to buy a pizza today 6/17/2023 the guy at the front was acting as though I was an inconvenience and he gave me my change in a fast manner, he basically threw my change at me and I almost dropped my change. Then I go back 20 mins. At 4:20pm to pick up my pizza since I was told it would be like 20 mins. I was standing in the front there is a guy there boxing pizzas he didn't say anything to me, when he should of said we will be right with u or something but no he totally ignores me. About 10 mins later he comes to the front and looks at me doesn't say anything to me. He should of said how can I help you. So i proceed to tell him i am.picking up my pizza he says name i give him my name he outs my order in front of me and of course i had to ask if i could have some pizza sauce. My food was also cold. I think these employees need a customer service training or something this was an all around horrible experience. And I would rather pay more money for good service then. I also saw a sign in there saying the employees treat the place as though they own it but that isn't true based off...
Read moreWhen your entire franchise is sold on the idea of the "hot-n-ready" pizza, but you never have any hot-n-ready pizzas at any time, then you might be a failure of a franchise. The whole selling point for Little Caesars Pizza is that you can walk in, buy a pizza right then and there without any wait time (because it's already cooked), and leave. I've gone in there probably a dozen times over the last couple of years at normal lunch/dinner times, and they never have the hot-n-ready pizzas. I choose somewhere else, because I'm not going to wait 15 minutes for a pizza that is well below the standard of other places. Again, the entire selling point is an immediate transaction. Why then not have the hot-n-ready pizzas that are the primary attraction of your business? What is going on with this franchise that it is being ran into the ground? This thing has to be government-subsidized or running off of some endowment fund because otherwise, I do not know how this place manages to turn any profit. Then again, something about Hobbs New Mexico turns just about every big name franchise to a 1-star establishment. I'm done going to this little caesars just to be...
Read moreI find it to be ridiculous that i have to wait an hour for a pizza and its not because they have alot of orders i have watched them take 8 mins to make a pepperoni pizza they are too busy talking than actually working i watch dasher leave after 40 mins of waiting saying its not worth the money they are losing out on because the workers dont want to take their jobs seriously and the manager or who i assume is manager is absolutely rude to customers dashers and anyone who ask why after an hour their order is still not done i watched her get in a guys face and tell him you can tell the customer they can wait longer and if the keep asking how long its going to take she will throw their order in the trash and they won't get it at all its just sad to see a place like this go down hill so hard i wont be ordering from here until i see real change and i know i am not the only one who feels this way either but until some change happens i rather get my pizza from pizza...
Read more