Wings To Go - Grande Pizza — Restaurant in Hoboken

I don't normally write reviews but this chef is a special breed of moron.

Wings To Go, where "order accuracy" seems to be a foreign concept. Allow me to walk you through the absurdity that was my attempt to eat a Sicilian Pizza:

1. Ordered said Sicilian Pizza for 8:30 pick-up. Arrived, only to be told it's not ready. It was actually quite clear they had not started. Because at Wings To Go, "on time" means "give us another 15 minutes."

I shrugged it off. Okay, people make mistakes. I'll wait.

2. 20 minutes later, it's finally ready. I pick up order and go home. Arrived home to find a plain cheese pizza. Evidently, "Sicilian" means "whatever the chef feels like making" at Wings To Go.

3. Called, baffled, only to hear the chef decided cheese would be quicker (evidently bc they forgot to start my order when I had arrived). Rather than be straightforward and say that a Sicilian would be another hour, they INTENTIONALLY decided to make something I did not even order and hoped I wouldn't notice.

The convenience / saving face of the chef is clearly priority number one.

4. I demanded a refund only to be told I'd have to DRIVE back with the wrong pizza to get that. Apparently, customer satisfaction takes a back seat to scavenger hunts at Wings To Go.

I said okay ... that's ridiculous. I'm not going drive home to give you back an order that you accidentally screwed up, let alone PURPOSELY screwed up.

5. Okay, if no refund is possible ... I suggested they make me a Sicilian later some other night. I did not want to be difficult. They said no, it has to be TONIGHT (it was almost 10 pm)! As if I'm going to waste another 90 minutes of time.

They refused, offering a overly generous 15% discount for my next order. Consistency in disappointing customers must be their motto.

If you're interested in playing Pizza Mystery Box with your dinner, Wings To Go has you covered. If you actually want what you order, perhaps consider an establishment that understands the definition of "order." The audacity of this experience left me more bewildered...

As others had said - I ordered a Sicilian pizza - said order would be ready in 20 mins. Get to the store they tell me another 20 mins ….im still sitting here after over 20 mins waiting. DONT ORDER SICILIAN PIZZA.

When I got here I showed them the text they sent me - why would you not just tell me - or even write on the menu that Sicilian pizzas take longer - and have the text that gets sent out give you an accurate ETA. This is unacceptable. Now the wings I ordered should be nice and cold by the time this pizza is ready. Extremely unhappy.

Edit- took over 30 mins waiting in the store to get my pizza. Which means it took over an hour for a pizza and wings. No apology or accountability for the mistake and extra wait time. You just lost my business. I spent almost $70 on pizza and...

The five stars are for the tacos al pastor made by Chef Gregorio, with real bits of pineapple hiding amidst the savory pork, wrapped in hand-made tortillas de maíz.

Since the Restaurant is called “Wings to Go” I tried the wings with two sauces: Jamaican jerk and golden garlic. Both were enjoyable, though the former was a bit sweet.

Three entirely distinct culinary idioms in one meal seemed excessive, so I opted to save the pizza for next time.

Which brings us to the question looming over this restaurant: What is it? A taquería? A pizzeria? A wing joint? Time will tell. Chef Gregorio’s al pastor tacos say...