Don Miguelito Mexican Restaurant — Restaurant in Holland Charter Township

Just experienced worst service ever! Went for a quick lunch, ordered two tacos, after having plate tossed onto tabletop, server never checked on me during meal. I was only patron in restaurant for my entire meal. Waited for quite some time, 10 minutes plus, after finishing lunch for check which never came, because all were sitting around talking to each other. Ended up walking up to register to pay, quoted $4.03, presented my debit card for payment, was told rudely has to be $5, are you giving me a tip? Then asked for an alternate form of payment, I advised I only had my card. I said I wasn't planning on leaving tip because of poor service, another family member was called over as they had a Spanish discussion back and forth, then said I ran it this time but it needs to be $5 minimum like every where else you use a card. I stated as a customer service manager myself, maybe it should be posted in a place where everyone knows that and sees policy, menu, door etc....instead of on the inside of the cash register facing the wall, that you don't see until it is pointed out to you. she then rudely said well you dont have to come here anymore! Absolutely the worst customer service ever! Save your money for a small local business that would appreciate your hard earned money and...

I haven’t been here in years and only went because taco fiesta across the street was closed. I had enchiladas with sauce and sour cream on the side, rice and beans. Chips and salsa also. Salsa looked great and fresh. Chips were so cold and hard. Warmer was open almost the entire time I was there which explains the cold stale chips. After I left 2 hours later I threw up everything. That’s all I ate yesterday and now have food poisoning. Don’t ever go there. Taco Fiesta is the best ever. I drove 45 minutes to go there. Fair warning don’t eat at Don Miguel’s. Also there has never been any repairs in all these years. The whole place is so dirty. Had to ask to have a table cleaned just to sit. Still dirty even after she cleaned it. They have no idea how to clean. It needs to be shut down. It is disgusting in there everywhere you look and trust me you don’t have to look...

The elderly owner of this location get involved with all the interactions you have in this resturant and given their language barrier, it ends up in a mess. While I sympathize with that and don't care for a "point and order", getting multiple orders wrong and delivering food to different tables multiple times and not bringing the food that you ordered is unacceptable. This is even after confirming the orders few times becuae it's a point and order. There are other employees at the location who the owner don't let them get involved with customer interfacing even when they try. The owner don't own up to mistaken orders and forced us to pay for extra ones as well and the OKAY food can't make up for extremely bad service. Not...