Poor service! My 15 year Anniversary Dinner was ruined! I wanted to sit outside by the water to celebrate and that never happened. I'm very disappointed about the way we were treated. I hate I ever patronized this place! Please people, do your due diligence when you make a reservation. Make sure you get the name of the person who made your reservation. I learned my lesson after this one! The person who took the information never wrote my name down. First, I was hung up on. Then I called back and the person made me feel very rushed. I see why now! Also, when I got to the the restaurant, I didn't feel welcome. The lady with the lip injections who came to the front not only argued with me, and made a scene, but she went back and forth with me like it was my fault and that I lied about making the reservation. She refused to accommodate my seating outside request like it would be a life or death situation for us to be seated out there. Everyone was extremely friendly to all the other customers accept us. We were the only African American couple in the whole restaurant. I brought the race card up because I watched how much more friendly they were to everyone else instead of us! That woman upfront acted very uncaring and I started to leave, but it had gotten late so we stayed. We were offered a seat by the door after the table was cleaned off. The lady did later on offer for us to move outside later in the evening but of course, it had gotten late. It was dark by then and the moment was already ruined. My Husband's vegetables were mush and overcooked. He didn't eat them. He didn't sent them back because we didn't wanna make a scene like the woman upfront did earlier. We still tipped the waitress/waiter. They tried to make it right in the end by giving us some cheese cake and singing Happy Anniversary, which was a kind gesture, but it was still no changing the way we were treated, and to be honest, it was actually too little, too late for that. I held my composure, and just left disappointed because I will never have this opportunity for a 15 year anniversary dinner ever again. :( I...
Read moreWe ate here for the first time today. What a hidden gem!!! We went at lunchtime. And ordered off of the lunch menu. I got spaghetti and meatballs and my husband got chicken parm. They each came with a side salad or ff. I had the side salad. It had a wonderful blend of fresh spinach, romaine and field greens. And it had cucumbers, shredded carrots, heirloom tomatoes and garbanzo beans. So fresh and so good. The bread they bring to the table is baked fresh so it's served warm. Crusty outside and soft melt in your mouth inside. Yum!!! The chicken parm was HUGE! And my husband said it was the best he's ever had anywhere. The spaghetti and meatballs were very good. The meatball just literally melted in my mouth! And I loved the sauce too. It's the smooth kind. Which I like. I don't like big chunks of tomatoes in my spaghetti sauce. Also the portion of spaghetti was HUGE! Even at lunchtime. Luis was our server and he was exceptional! Luis told us about sunset supers everyday from 4:30-6:00. Reduced prices on several of their menu items. I've included a picture of that menu. We will definitely be back.... many many times! Oh, Louis said to make a reservation for the dinner hours as they get really busy. This bistro is located inside the Aquarius condominium building. Drive up and they have...
Read moreOn a recommendation, my wife and I decided to try Acqua Bistro. From the very first phone call, we knew we were in for something special. When I called to make the reservation, Jamie answered, and we had a fun little exchange about my name and it's association with oil, cheese and sauce. I jokingly told her, " No, that's not me, but I wish it was " We laughed, and that lighthearted moment set the tone for what turned out to be an unforgettable dining experience. When we arrived, we were pleasantly surprised to find that Jamie had set aside a special table for two just for us. She greeted us like old friends, gave us a warm hug, and made us feel instantly at home. Her humor, her professionalism, were truly great. As it turned out, she's originally a New Yorker and even lived on Long Island for a time, not far from us. So, naturally, we're practically best friends now. Beyond the hospitality, the atmosphere at Acqua Bistro was inviting, and the food was absolutely delicious. It's rare to find a place away from home, that delivers on great food but also makes you feel like part of the family. This was all Jamie. If you're looking for an outstanding meal paired with top notch service and genuine hospitality, this place is a must...
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