McDonald's — Restaurant in Holyoke

Overall there was nothing terrible but i'm the type of person that values morals+ honesty very much and simpily believe it's the right thing to do to treat any other person the way you want to be treated. Saying that, I did have a bad experience at this particular drive through, again, it wasn't anything huge but still I felt pretty disappointed that Mcdonalds even made it possible to happen. Basically at this time period they had a special on the 20 piece chicken McNuggets meal and it was cheaper to get that entire meal then it was to get a 10 piece nuggets alone. NOT THE NUGGET MEAL THAT WAS 10 PIECE, JUST THE 10 NUGGETS WERE MORE EXPENSIVE then the 20 AND a drink AND fry's. I noticed after I ordered as I was pulling up to the window to pay and asked the girl if there was a mistake on the prices or a mixup between those 2.Her response of a simple no why left me wondering just how many people per day pay an extra $1 to get less then half as much food and maybe more if they go and buy a drink they should have for free. As I said earlier, not anything HUGE, did they do anything illegal absolutely not, but if that was me I'd make a suggestion and ask if they wanted to exchange, it's the right thing to do. If she was specifically told not to tell ppl by management then i'd understand more but then the least she could have done was apologize. I can say with nearly 100% certainty that the girl at the drive-through window was not the person that thinks up their selling practices and store procedures, it's not her fault but still, maybe i'm old fashioned but I just hope for more out...

I have given this McDonalds so many chances before filling in a review and yet they amaze me each time with such poor service, food, cleanliness and the list goes on...Its horrid..One night my friends and I sat in the drive Thu for 40 minutes with 4 other cars. The workers were socializing. When I spoke to the manager about it, she was very unkempt and rude...as I drive away I told her what we thought...she got mad she ran through the restaurant to the door and yelled and cursed and flipped us off at us as we drove. I stopped and yelled back to her...if she or her employees moved that fast to wait on us....service....

Wanted to try new classic chicken sandwich.. Normally dont get their fried chicken cause it tends to be under cooked and gross.. But new sandwich caught my eye.. I should have trusted my intuition... Chicken way undercooked and even had chunk of cartilage attached... I dont know how mcds does its fried chicken but I'll stick to my grilled snack wraps and chicken nuggets from now on.pretty disappointing experience...the front crew was great and ice coffee perfect but i dont know what is going on in the back...or maybe mcds changed their chicken...