Max Orient — Restaurant in Holyoke

This place has very rude employees, they are horrible with customer service. The food looked as if it had been sitting there all day, and it is currently 4 pm. It smelled like old grease and feet, it honestly made my appetite go away. There was gunk in between each tray, using the same tongs for every portion of food, leading to this place being unsanitary. The employees hair was down, so i assume there is hair in the food as well. Airpods in ears, which is unprofessional, not paying attention to customers when most needed to. Refused to make fresh food. No gloves. The glass where all the food is behind had fingerprints all over the inside, food in the crevices of the window and the...

This used to be one of the better places..

Today, a 1 combo ( 1 meat and rice or noodles) + a drink was about $17.00.

The rice was incredibly underwhelming, with about 15% of it white. There was no egg, a few shards of onion and scattered peas/carrots.

The chicken was too tough to eat. Unless perhaps you sharpen your teeth. However, the seasoning and sauce were delicious. Maybe just bad day or bad time.

Overall, portions are generous. Although the value of that is lost in poor quality control of the food.

This visit took place on a...

3 Hispanics, 2 females 1 male in the kitchen today 3/19/24 at around 7pm tried scamming me by overcharging me. In my face spoke in Spanish " over charge this gringo" little did they know this "gringo" is Puerto Rican born and raised..I straightened them out, they were embarrassed but that can't make up for the terrible service. To put the cherry on top, they let one of their friends come up to the counter, order a combo and drink and didn't charge him at all. All while trying to scam...