Juice Cafe — Restaurant in Homestead

I LOVED THIS PLACE! Been coming here for years, but after an altercation with an employee with personal matters, NEVER Again. I always come after the gym to enjoy a protein smoothie or the amazing açaí bowls. I never come when a certain employee is there because I myself own a business and had an incident with this person In my business environment. All the employees there are very wonderful and their customer service has been great so far. I came on this day on regular routine. Sometimes other servers serve me while she is there.. a couple weeks after they hired a new employee and her and the girl insulted me and was literally disrespecting while I was there, being that I am very mature and older I didn’t sink down to the level of immaturity between the girls, but you can imagen the anxiety that ran through my body. Then a few days after they got into an altercation with my sister and my sister is very outspoken and did not let the insult continue. The day before me walking in she let another server , serve me, no problem. Then I come today n the same server was taking my order n she walks up claiming I am not allowed here. I was so confused because I never in my life have met the owner and my first experience with them was very unprofessional, how do you allow you employees to insult other people and then bring there personal matters to there woke environment and then the owner tells me on the phone that she should of taken matters about her employees personal matters into her own hands & all I did was want an açaí bowl , don’t even speak to the girl or look her way, several times my friends would make sure her employee was good, out of. Nowhere she made it personal and the embarrassment that I experienced you don’t even want to imagen. So many people was in there when this employee continued the harassment. Very sad day ....

Once upon my entrance these employees are not welcoming at all. They dont even smile or even say good morning. Seems to me like they don't even wanna be there and arent happy to even be working. Right away terrible customer svc. Purchased a Detox Me Medium comes with Cucumber, lemon, green apple and supposing ginger. I asked to remove Cucumber and add carrot. First he didnt ask me my phone number since i do have an acct, second Medium wasnt even filled to the top, Third by the time I went to work and I started to drink it tasted like only lemon juice gross🤮. Called and complained about my drink and the so called Manager told me he did add ginger which I highly doubt and he kept going back and forth with me about what he says he added. Again tasted straight like LEMON JUICE....

*update: I have called in orders multiple times without a problem. Today I called in a smoothie order and the girl tells me I have to pay over the phone first. If you want people to pay first, simply tell them to order online. Who is giving their credit card information over the phone to a complete stranger? What year is this? She was very rude and you have lost a devoted customer.

I have been her multiple times. For the most part, the smoothies are good. Some of them are a little too sweet for my liking. Their acai bowls are good..my daughter enjoys them. The only thing that kills the vibe is all the signs with disclaimers. Like "Due to raised rent and food cost our prices have gone up". No kidding, Captain Obvious...lol. It's a...