Scooter's Coffee — Restaurant in Horn Lake

My wife and I have been ordering here almost daily for a couple months now (I reached “Ride-or-Die” status in the app, which means we go REALLY often). We love their coffee and infusion drinks so much that we stopped going to Starbucks entirely.

I wasn’t going to write a review until my most recent experience when I received my usual order but wasn’t happy with the quality of it at all. I submitted feedback on the app, not thinking anything would come of it. Boy, was I wrong! The next day, I got a refund in my account for the whole order (not just my bad drink) and I got an apology email from the co-owner of the store. When I redeemed our credit for a free order the next day, the cashier also apologized to us, saying she saw my feedback, and wanted to make sure my drink was good this time before we drove away. She also handed us a coupon for a free small drink.

I’ve never had such a response from any business ever like this, over something that was very likely just an honest mistake. So I felt it definitely warranted a good public review. Thanks so much to the co-owner and the...

I wanted to like this new place but after two tries, I am done with this location and the brand. One of the reasons is: Price, it is ridiculously for the sizes. Second reason is the taste, I had a horrible chai latte made with milk and one with oat milk, I had a matcha tea blend smoothie that was not blended well at all. I added a picture of my end result of the blended matcha tea smoothie with fruit. It would have been better if the ice was blended. The Third reason is not giving me a receipt on both occasions to see...

I love the coffee and the breakfast! It’s delicious and there are a decent amount of options. It does not feel so sweet compared to Starbucks. The perfect coffee to sweetness ratio! I love the options for customizing the drinks. I also enjoy how kind the workers are. So many places are rude but not scooters! I don’t have to have a full conversation but it’s nice to be spoken to as a human! Other places need to take notes from here! Scooters got you...