Argentina Cafe Empanada Factory
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EDIT: I will bump my rating as they fixed most of the issues, so basically now I don't have any complaints. Great place. ORIGINAL REVIEW: Argentina Cafe Empanada Factory made me feel I was back in Argentina but not because of the empanadas. Overall the experience was ok, I will go back but not in the time being. I was afraid that they would be another Marini's with American flavors and yep... exactly that. I will try to be as fair as possible and state the good and the bad so if owners read they can make things better. First of all, I am factoring in the fact that they just opened, this is why I am rating this as a 3 star and not a 1 star. From start to finish, PLACE: The place is new, where the old Peru Express used to be, nicely decorated not much to add. It was clear that they were still working on some things but as you would expect any other place. THE MENU: Empanadas are listed in a random order, so if you want to get a Beef empanada you will find some all over the menu, this ends up being frustrating as I saw the Sweet Beef after than the Beef or the Morcilla one, after ordering I saw the "Saltena" one. Maybe the reason is to force readers to read the entire menu so you can try something new, I don't know. I would like the empanadas to be grouped. From the ingredients it seems none of these empanadas have the original recipe. I had the Beef, Morcilla and Mushroom ones, none of them were outstanding and the Beef was kind of a disappointment, the Beef one from Argentina Cafe is very good, I don't know why the changed the recipe. DRINKS: This is where I felt like being in Argentina, only bottle water. What a disappointment, bottled water should be a crime, polluting for a glass of water. SERVER: The employee and checkout system were new, so he did an excellent job, obviously with time things will go better and smoother. He had some issues getting the machine to work but again, only practice makes perfect. NO PIZZA: We were informed that there was no available Pizza at that time. But to be fair, they do say EMPANADA FACTORY so getting the Pizza in the first place was the mistake. ORDER: There was a time difference between the first person ordering in our party and the last one because of an issue with the checkout system, the first empanadas exit the kitchen about 5 minutes after being ordered, but the second and third orders in our group exited the kitchen 30 minutes after being ordered and at different times. So we all eat our lunch at different points in time. The absolute hilarious thing was that we asked (and billed) for 1 x Four Cheese Sweet empanada and they brought 4 x Cheese and Sweet (Quince) empanadas. This happened because of the way it was written in the order, no one to blame, just a happy accident. We waited too much for the empanadas, the place was empty in case anyone wonders. I know, I know... they just opened, empanadas are usually a quick serving item in any restaurant, so I guess I was expecting a faster service. Overall it was ok, I will go back in a few months to see if anything changed. As a note: the map they have of Argentina does not include the islands, just something to keep in mind.
Jay OJay O
00
I came here on 1/22/2023 around 3:30pm. This was my first time visiting as I referred by a friend after expressing that I was on the hunt for great tasting empanadas. The moment I walked through the door a woman came rushing towards almost shoving me aside while carrying a togo pan. I assumed it was an Ill mannered customer and ignored the encounter. As I proceeded to the counter I waited minutes before anyone came to take my order. I wasn’t too worried bc I was still deciding on what to get. Unbeknownst to me, the woman that originally rushed me at the door was actually an employee. I was shocked that not only did she rudely shove me, but she also started cleaning tables while I stood waiting to order. I was shocked and confused. Then she proceeds to tell me that I failed to hold the door open for her and never greeted her. Since when is it the duty of a customer to greet and open doors for a business?! I immediately asked to speak with a manager or someone else on duty and she refused, saying that I can find the managers number online. I regret ordering from this place and will NOT be returning. Neither will I refer this place to anyone. The empanadas tasted horrible despite all this. Needless to say, houston is huge with many other places that sell great tasting empanadas. Don’t waste your time here. The woman refused refused to give me her name so this is the best photo I was able to get. Only giving one star bc there is no option for zero.
Stacie LuvvStacie Luvv
00
1 Star – Repeated Disappointment with Staff Attitude I’m a regular customer who orders a lot each time I visit. But every single time I ask for an extra sauce—because the sauces are tiny and never enough—I’m met with a look of annoyance or reluctance from the staff. No words, just a passive-aggressive face like I’m asking for something outrageous. Let me be clear: if you want to charge for extra sauce, do it. Just say so. No one minds clarity. But to make a customer feel unwelcome over a simple request—that’s not hospitality, it’s disrespect. In a city full of restaurants, people choose to spend their time and money at your establishment. That should be met with appreciation, not attitude. I’m not asking for free food—I’m asking to be treated like a paying customer who deserves a basic level of respect. The irony? I could cook this same food at home for less. I come here for the experience. And this is the experience I keep getting? Yes, the food is good. But it’s not worth being made to feel like a nuisance. Not anymore.
S LS L
00
In all fairness, the empanadas I liked would have rated 4. But the others rate a 2 so we're averaging 3. Good ones: beef and potato and shrimp. Well seasoned and tasty. Yummy! Not so good: chicken avocado. Not my jam but I think others would like it. Kinda like a warm chicken salad with avocado and lime. A little salty. Choripizza. Too much cheese on top. Crust was good. Chorizo ok. Quince and cheese. Was looking for guava and this was recommended. Tastes like apple pear and was better with the whipped cream but didn't care for this. Mixed fruit and cream cheese. No. All were freshly made and dough was great baked or fried. Fun to try out different flavors and make a date out of it. Would still recommend to see if your taste buds are different than mine based on the dough being so good. Small but clean shop. Good service.
Nikki QuinteroNikki Quintero
00
Empanadas are very good, but first impressions are everything. The cashier was very busy doing not much of anything behind the counter, completely ignoring us while we looked at the menu as obvious first timers. We almost left at this point, honestly. We asked for suggestions and he seemed a little annoyed at the question. After ordering 4 empanadas, we asked if we could keep our ticket open in case we wanted to order more. He was really annoyed and really acted like he was going to say no, but hemmed and hawed, finally getting to, "um, I guess so". I'm sorry for the cashier maybe he had a bad day or simply hates his job, but anyway man! When you work with people you must be professional in customer relationships, they got your money dude! Funny thing was, when the owners walked in, his attitude got 100% better!
Gio MartinezGio Martinez
00
My partner and I stopped here this afternoon to pick up some lunch. The guy behind the counter was so dopey we had to explain our order of only 6 empanadas three full times. When he still wasn’t getting it, we asked him to just erase it and start over because we weren’t in any hurry. At this point a customer in line(who is visible in this photo) began raising his voice that he was in a hurry and that he wanted his order. We asked him to not approach us at which point he started shouting and aggressively moving toward us. Rather than deal with the consequences of a physical confrontation, we left. I have ordered many times from this business and I was disappointed on every level with this experience. I would encourage folks to avoid this location for no other reason than personal safety.
Will BrooksWill Brooks
00
Nearby Attractions Of Argentina Cafe Empanada Factory
Costco Wholesale
Regal Edwards Greenway Grand Palace
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Michaels
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Basic Info
Address
3833 Southwest Fwy, Houston, TX 77027
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Phone
(713) 622-9597
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Website
linktr.ee
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Reviews
Overview
4.5
(324 reviews)
Ratings & Description
Description
Argentinian empanadas are the order of the day at this welcoming cafe with a wide range.
attractions: Costco Wholesale, Regal Edwards Greenway Grand Palace, Lakewood Church, Locktopia Escape Room Houston, Greenway Commons, DoubleTree by Hilton Hotel Houston - Greenway Plaza, Michaels, Plaza in the Park, Kroger, Coco Nail Spa, restaurants: Cleburne Cafeteria, 100% Taquito, Oishii, Trendy Dumpling, Mia Bella Trattoria, The Buffalo Grille, Pepper Tree Veggie Cuisine, Luce Coffee Roasters, Peru Cafe Express, Pizzeria Solario
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