Domino's Pizza — Restaurant in Houston

Before today I have never had an issue with this location's service or their food. I ordered a pizza for carry-out. The website allows the option to have an attendant bring your order out to you while you wait in your car. Your vehicle information (color, make, model, type) are also asked to be entered. You will receive a link confirming your order and you are asked to reply, "HERE" once you arrive at the location and are asked to activate your emergency lights so you will be easily identified.

I arrived at the location and performed the above-mentioned tasks. After waiting for about 10 minutes, I went inside to inquire about my order. The male attendant brings it to me (and fortunately, it was still hot). I explained to him that I chose the option of having an attendant bring it to me. His response was, "We don't know how that works." While I know he was not entirely to blame, he could've been a bit more understanding and compassionate - after all, he is a representative of the company. I didn't need him to be a suck up, but at least acknowledge that this is an issue that needs to be resolved and at least apologize for the inconvenience.

If you're going to offer this special option, please CONFIRM that it is effective and that the employees have been trained properly for this practice but also be a little more courteous should any mishaps come into play. Many of us are willing to do our part in ordering food to help people keep their jobs. And we understand that these are stressful times. But this option needs to be tweeked and...

Date of incident: 9/22/22. The City of Houston has shut down water from 12 am - 7:30 pm in my area as well as this Domino's establishment. How did I know that this Domino's had no running water? Because, this lady who claimed she was the manager on duty there simply told me. I called this Domino’s at 11:30 am asking if they had no running water like myself since the restaurant is next door to me. She said yes. So I simply asked, "So, are you still in business if there is no running water?" She said, "Hold on." and put me on hold forever with no intention of answering my question. So, me, being the concerned citizen that I am walked over there to check to see if they were still opened. And, they were! Taking orders, making food, and everything. That is unhygienic and a health code violation! How does this restaurant hire people with no common sense not to report the issue to the appropriate person in charge? Obviously, this restaurant should have been shut down during the water outage. I've made a report to the Houston Health Department and...

Look this place is a joke. Whatever you do do not order online or order a delivery because you will not receive it. Then you will have to wait whoever knows if you'll even get your money back and if you do you'll have to wait forever I'm assuming. Read the reviews people before you place a delivery. Unless you physically walk in and pay and get the pizza, which I'm not even sure how that would work or go. I just would not order from this place. I ordered a pizza at 11:00 p.m. said they started making my order and at 12:40 a.m. I called to see where it was cuz they hadn't arrived. The lady who answered told me something about something with the driver we're going to have to cancel your order. I mean thanks for letting me know an hour and 45 minutes later. Now I have to wait the 3 to 5 business days to try to get my money back and no pizza sitting here at work. And as of the reviews a lot of people says that they haven't even got their money back. So great read the reviews I should have first because...