Jack in the Box — Restaurant in Houston

I went on 02/14/2020 to order 2 Load Tiny Tacos and 1 Large Curly Fry, first when Mr. CAYETANO was taking my order he was not able to understand when I said Curly Fry, I get to the next window and there he is, he charge my card and TELLS ME TO BACK UP MY CAR because of his precious time report, so I did back it up and went back to the window, my order is ready and I ask him kindly if I can order another Curly Fry and he started shaking his head side to side and in a very rude way he said he wasn’t able to take my order cause he already have more customers. Wow, I’m surprised he wasn’t able to take just another order, I wasn’t asking for free, I ACTUALLY HAD MY CARD READY TO PAY FOR ANOTHER CURLY FRY, it’s just outrageous, he looks super worried about his time, pretty sure he might get a big bonus if he has a super quick time. I have worked before for Burger King and McDonalds and all the Shift Leaders always said Customer is first. I WON’T BE COMING BACK TO THIS LOCATION AND I WON’T BE RECOMMENDING IT AT ALL. I hope this was worth not taking my order...

The management is racist. This location needs to be shut down. No customers barely be there, employees ride the clock with nothing to do. The manager runs the customers out of the restaurant. Horrible location. They are the worst Jack in the box in Houston. Owner does not respond only a automated response, heyjackinbox is a piece of trash! No response, it’s best to not go there all together. I wouldn’t even waste my time or money with jack in box. McDonald’s treat you wayyyy better or chick Fila. Jack in the box may go out of business because McDonald’s lines stay full. Every McDonald’s location I’ve encountered always stay busy with many customers! As for the Spanish lady manager your horrible, worried about making sure your green card don’t expire before you worry about someone else. This Jack in the box Keep the doors locked, the neighborhood is a fool to continue to give money to people who don’t respect you enough to let you in to buy food wow lol. When they do open the doors they kick the customers...

Well I just gotten off work hungry and got excited to know at the airline location they should be open. The time on the window said 6; however, when I reached the speaker there was no answer. When I got to the window I noticed there was a person at the front counter. I blew the horn but he ignored me. Then I waited atleast ten minute until I knocked on the window. He said they weren't opening until 6:40. Once I stated the time of the window he admitted his manager was late and that he had just gotten there. Then he told me to drive around to reset his timer because it said I was in the line for 16 minutes. I decline because I know it's something that corporations need to know. I didn't want to be too difficult. He offered to bring me my order out to me once it was ready if I pulled up to...