Leaf & Grain — Restaurant in Houston

The unbelievable happened to me a few minutes ago. I feel violated. I have been going to Leaf & Grain in Tanglewood for about a week straight. The service and salads have been good.

Today I ordered a salad. After seeing the charge on the screen I thought it was higher than normal (I order the same custom salad each time). I went ahead and left a $2.00 tip and headed to an outdoor table to eat. I looked at my other recent charges from Leaf & Grain and they were, in fact, less than today’s bill. After eating half of my salad I went inside to grab a carry out bag to take home.

While inside, I told the employee that prepared the salad that I think I was overcharged, but it could be due to a food price increase. He told me that I added cauliflower which is extra. I told him that I did not order cauliflower.

He pointed through the clear plastic lid and said “see that yellow. That’s cauliflower.” I said “no it’s not, I only have Brussels sprouts.” He quickly put on clear plastic gloves like he was a surgeon in a hurry and pulled the lid off. Then he (literally and seriously), put his fingers in the salad and proceeded to dig for cauliflower. He did not find any and asked “Did you eat it?”

Never in my life have I been accused of stealing a small scoop of cauliflower from a salad buffet line. Also, the fact that he did not think that I know what cauliflower is or how it looks is beyond belittling. I graduated from both elementary school and graduate school. I am pretty sure that I was served cauliflower in the cafeteria at some point during elementary, middle, high school, undergrad, and grad school.

I asked that the half eaten salad be thrown away. It had been searched and physically touched like TSA often does to travelers. It felt like my salad had been molested. Can you imaging some guy putting on gloves and probing your food looking for bits of cauliflower?

One of the managers on duty refunded the full amount and asked “Do you want me to make you another salad?” Absolutely not.

Today was my final day eating at Leaf & Grain. I fear going inside, being overcharged, interrogated, and my salad being violated by some guy’s fingers.

Back to...

BUYER BEWARE!! I have been coming to Leaf and Grain since they first opened. I tried different items on the menu each time, and their food has always been good. Today, I decided to venture out of my comfort zone and ordered the custom bowl. It comes with 4 "standard sides," so I ordered 4, then added salmon (+$6.50), which I was aware of. I also asked for fried shallot, but at no point did the employee tell me that 2 out of my 4 were "premium sides" considering they are just roasted veggies. Then, $1.5 extra for a tiny scoop of fried shallot. The bowl came out to be almost $20, and keep in mind I only got 2 out of the 4 standard sides because the other two were $5 extra. The employee then proceeded to blame me for not being aware of it, which I guess is my fault for not reading the fine print 🙃. It's probably my last time at...

I liked their food and was going in fairly often in the beginning. I’m not suppose to eat bread now so I asked if I could get a scoop of chicken salad. I said could put it on lettuce or by itself. Their employe barked at me, we don’t serve that on bowls and walked off I didn’t want a bowl but she assumed I did. She was incredibly rude. I my daughter had already ordered but I decided not to eat. Then, the mgr came to our table , apologized and then bragged about how service oriented the rude employee was. Wrong move. I will never eat there again. Restaurants make changes all the time to facilitate what their customer needs, not this place. They have seen the last of me. I do not recommend this restaurant to anyone who expects even the smallest...