Little Caesars Pizza — Restaurant in Houston

11/22/24. I placed an online order for the location 14451 Cullen Blvd Suite A, Houston, TX 77047 . I had someone other than myself to pick up my order. They forgot to grab my drink. It was not a big deal until the people working there wanted to play games on the phone. I called to store front to let them know and to ask if the charger can be placed back on my card. The Hispanic lady that I spoke with claiming to be the manager acted as if she did not understand what I was asking. She asked for my receipt number. I called out the number to her, she placed me on hold for fifteen minutes. I hung up and called back. The line stated of the hook for a long time. It finally took 15 calls back to back to get through just for them to pick up the phone and place it down without saying hello. I finally just went to the store front. I asked to speak to the manager. The Indian guy working at the front said there was no manager on site. I informed him I just spoke to a woman claiming to be the manager. A Hispanic woman came to answer the phone. I asked the Indian guy if that was she, he said yes. I told her i wanted to speak to her. I informed her I did not appreciate the games she played on the phone. Her statement was she was too busy to deal with my call and request. I grabbed my missing drink, showed her my online order receipt and informed her I was going to contact corporate to report her lack of concern or professionalism. Who plays games on the phone?? I guess these companies just...

Placed an order last night 10/12/2025 at 10:38 pm, went to pick up around 10:45 and was told the store was closed and that more order was set for pick up the next day at 11am. Somehow the online app created my order for the day, yet I was under the impression the pizza would be made that night, not the next morning. So I go in for the pizza, and again, I was told by a hispanic woman with streaks of purple in her hair that they were closed, mind you it's 10:45❗️, and the store doesn't close until 11pm. The staff acted clueless on how to help... like either refund me or go start up the pizza machines. YOU don't close until 11pm. But, they don't care about their customers. They only care to get their lazy selves home. I call customer care, they didn't help either. Never again will I order from this low budget, low quality pizza place. I only ordered because they were on my way...

My church, The Ship, recently placed an order for 125 pizzas from this Little Caesars location for a community outreach event, and I served as the liaison throughout the process. I can’t say enough good things about the experience!

Sam and Gilbert were incredibly helpful and communicative every step of the way. What could’ve been a stressful and overwhelming task was made to feel smooth and easy thanks to their professionalism and support.

The pizzas were hot, fresh, and ready on time—everything was perfect. If you’re ever placing a large order, this is the location to go to. We’ll definitely be ordering from them again. Thank you again for your...