Park Grill Catering — Restaurant in Houston

good food when they get your order right which is next to never, from ordering on the phone (no longer an option) in person or online. Their online ordering site is horrible and even with customizing options VERY limited with some changes they simply aren't able to do even though its offered; their attention to detail is very poor . Next to the many drink options they have, not all are online for example Topo Chico is offered in-store but no where online ordering and your card has to be re ran at pick up for a couple of cents difference. We have talked to Lance and the manger but over time there hasn't...

They sent me off with the wrong meal when i ordered to go. I repeatedly asked for a refund, but Lance refused. He was very inconsiderate and could care less about the inconvenience. I wasted my whole lunch break waiting for the correct order to be delivered. It was cold when i finally received it. Choose somewhere else to eat at, like Cliffs. I will not be returning. If your staff makes an error, own up to it, and make your customer happy so that you continue to get...

We brought a group of 40 middle school students to visit the Holocaust Museum. I called and talked to Lance on the bus ride down to the museum. I told him that we were planning on walking over from the museum to have lunch after our visit. He quickly said that he would get more hands on deck and would be ready for us. We arrived and David, the afternoon manager, and his staff were friendly and fast! We all enjoyed a wonderful lunch. Thanks to Lance, David and all of...