Perry's Steakhouse & Grille — Restaurant in Houston

Update: I Really appreciate the General Manager taking Time to read My Review And give Me a Call to First and Foremost Apologize for My Experience i really Appreciate it i Will be Back to give them another try ........Waiting for the Longest to beable to Celebrate a Day that happens once a year and for the Day to Finally arrive you get Seated and Situated I Love the Fact that My Birthday Card was already on the table Ok so the Waiter Comes His energy is Everything so I know Our Experience will be Great right because I am a person to already observe good and bad Ok so we are being served waiting on the rest of my guest to arrive and they Finally do again in between our waiter was doing a Great job Ok so we are all Settled and now we can order because we were ready Ok so we order of course we have a good amount of people at our table one waiter it can be a little overwhelming but one thing a Waiter should NEVER Do is let their guest know that they are starting to be overwhelmed with a table that I won't say is needy but we are particular with the things we need again SERVICE so now we wait quite a while for our food yea things take time of course not all establishments are the same because it was again quite a bit of a wait n now the food starts to come out everyone is getting their Food Me being the Birthday girl Was still observing when Mines will arrive because I ordered the (Symphony Kabob) as Always so I know it takes time with the demonstration that was actually done in the hall walk way part not by me because the waiter said it was not enough room so is that why it all ended up being Cold not to mention I recieved my food very last Cold and my steak pink nowhere near well done like I asked and I had fries that were also not so Hot Sigh because yes this was My experience lastnight I informed the waiter of my food being cold he seemed so over it and irritated by this time which that was not his fault about the food he sent it back explained because it was late they would just cook it in the Kitchen and they did when it came out Finally it was HORRIBLE over seasoned rushed under cooked I get it I do I have been in Service a very long time and it's a hit or miss one thing I know is when I come to Perrys and we pay $500 + of our Hard earned Money there should NEVER be a time when the waiter shows you they are overwhelmed the food should not just be a take it or Leave it again We were out Celebrating my Birthday we go to Perrys often this is our first time at this location because I wanted to experience this Locatins FOOD AND SERVICE which I already rated on the stars not all establishments are the same but giving this feed back is to REMIND the Staff this is SERVICE I said I would actually return and give it another try then again maybe not the more I think about it being my Birthday Dinner and I actually left WITHOUT EATING THAT WAS VERY DISAPPOINTING because in all Honesty I never recieved an apology as if it was My Fault for the Experience so yea that's my rant review on this Perry Location maybe I will still give a E for Effort because my Birthday card was on the table 😕😕 Reservation: Kajuana 9/25 for 7 pm I didn't even get the Waiters name I'm sure you guys will and Maybe the cook who did a Horrible job remaking my food Thanks again...

Just left restaurant. Terrible experience! Food and service. We know how to cook, so my family goes out for service. There was no service to be found in this place. It starts with the GM Michael, and his poor attitude extends down to everyone else. It's why they think it's okay. It took someone 10 minutes to even come to the table. Finally, when someone did, No greeting, no name. "Are you ready? What do you want". (Alyssa) Every name we got, we had to ask for. The girls would not say anything they did not absolutely have to. We told the manager we thought they were overwhelmed, and maybe we should move tables. Her response (Naomi) was, "What don't you have?" I said our bread and butter and sugar for our iced tea. I have been drinking bitter tea for 10 minutes. Not im sorry, or what can i do. She didn't move us. Her attitude was no better than the servers in that room. Our food finally came. Steaks were overdone and tough. Each time they remade them, they came out different but just as bad. Michael got involved and his body language and attitude were horrible. He never introduced himself or told us his name. He seemed annoyed he had to get involved and then told my better half I wish you would have said something about your steak sooner. Like she was trying to eat for free. She was done with him after that. Each time there was a problem, Michael never said sorry or took any responsibility for anything. And neither did Naomi, Alyssa, or the other woman that was waiting on us. Every single one of their attitudes are the same. The biggest issue of the night was the woman whose name we never got (lets call her Thelma). The very second Thelma put our desserts in front of us, she said, "Are you ready for your check?" I said, "I guess you are." She was making sure we understood they were not in the weeds (busy), its that they just don't care. Before we left, Michael listened to how unhappy we were and eventually apologized but was way too late. The problem is I don't think any of this got thru to him at all. You could see him just waiting for us to stop talking, and he chalked it up to an off night. He comped the meal, and we told him that's not what we wanted. We don't mind paying for service, and we're huge tippers regardless of whether it's Vegas, Universal Studios, New York, etc. When we were walking out, Thelma said, "Have a good night...or not" very sarcastically, and then started laughing. She said this right in front of Naomi (her manager)without hesitation as they were walking together. That sums up everything you need to know about how they view their customers. The food was bland. There was nothing special about anything. The steaks were inconsistent and tough with way too much pepper on them. Three other tables in the same room tonight complained about service, the food, and the timing. This place just isn't good at any one thing in particular. Super...

I attended Perry’s and this Perry’s to be exact because we were trying to take avantage of their $44 for a 4!course meal that they had going for the 44 year anniversary that ended at the end of July and we found out about it on July 31 we were able to make a reservation for 8:45. They close at 9 o’clock. I was kind of hesitant because I’m paying money and I don’t want to be rushed and I hate going to restaurants right before they close because I feel like you know the employees want to go home and they have all the right to do that. They’ve been working hard all day but I want to enjoy my meal but that was not the case. We were seated at 8:45 and did not feel rushed at all not one bit. Everyone was very pleasurable, the inside of this place was beautifully decorated. The lighting was a little too low for me and you may be able to tell from some of my pictures I didn’t have my flash on I should have, but I didn’t but hopefully you get to view of all the beautifully prepared food that we were served. Our waiter had just started there. His name was Mason. He was very sweet, but still need to get the ropes of being a, successful waiter was very apologetic when something was wrong and quickly corrected it when he needed to. I had to the stuffed seafood mushrooms they were suggested as broiled on the menu. However, the waiter gave me the option of having a deep fried and I am so glad he did because honestly it was so delicious. My salad was the Caesar salad BEST Caesar salad, I’ve had in a really long time, I had the steakhouse brick chicken it was OK I would’ve preferred my veggies to be a little bit more cooked but preference and I got the flourless fudge cake for dessert. My friend she got the steak and tater bites. She said it was delicious she got the wedge salad, which was also good the buttermilk vinaigrette dressing that they have on that salad is delicious. I did take a bite of her salad 🤭. She had the “lunch cut” of the pork chop. It was huge and she said the applesauce side condiment that they gave her was delicious. She actually ordered more of it to eat with the pork chop and she had the chocolate crunch dessert Which she said was also good once again, we were probably the second to last people that were in the restaurant way past closing when we left there it was probably almost 11 o’clock soooo I was not rushed through my dinner 👍🏾and it was an experience and I can’t wait to go back. Things that I absolutely loved about this restaurant is that when you walked in it didn’t smell like any kind of food the exhaust system is working A1. This was the first restaurant that I seen where the kitchen was completely hidden and it was very elegant and quiet. It wasn’t loud at all, it was very, just very low tempo. No one was talking too loud. it was just a very...