Experimax West Houston — Local services in Houston

Crooks. I have an older Mac mini that takes the older style power supply. Wasn’t sure if my power supply quit or the Mac mini. So before I ordered a power cable form amazon for it, I wanted to test to make sure the Mac mini wasn’t bad. I called and they said they has a power supply in the back they could see if it worked. They took my Mac mini in the back, for some reason they wouldn’t bring out front to test. Tech came back and said the Mac mini wasn’t powering up. So I thought, oh well, Mac mini is bad, back to the top of the closet for now. Now, of course they tried to sell me another Mac mini while I was there, but didn’t have the money.

This was 4-5 months ago. So last week, in a whim, I ordered a Mac mini power supply from EBay for $15. Plugged it in, and guess what?! Mac Mini works perfectly. They can’t be trusted. They just wanted me to spend money with them.

Oh and BY THE WAY.... these guys are almost twice as expensive as any other used Apple dealers. STAY AWAY!!!

Also the store in the heights told me they would not charge me labor for assisting me with a hard drive swap on the sales floor. Got it fixed and before I could walk out the door they said I owed them $50 labor. I said, I did all the darn work. Not to cause a scene, I paid and got the hell out of there.

Also. eBay is 1/2 the price of...

DON’T EVER GO HERE First thing the people who work here will do when you walk in is ask you “if you’ve personally ‘undergone a certain medical procedure’” (I won’t say what it is so I don’t get flagged on here - but every reader should know what I’m talking about). If you answer the question and your answer is ‘no’, they require you to wear a face covering. This is an intrusive line of questioning by a handful of companies like Experimac trying to pry their way into people's personal medical history. They have no right to do this! This is TEXAS!

Additionally, they reframe this type of overreach from companies asking for our medical history before doing business claiming that they are 'looking out for our health', and it must be stopped. (Hospitals and Doctors excluded from the list). This is playing into the fascistic ideologies and movements that are being propagated by the corrupt segments of our society which will further plunge our world into darkness akin to that of World War II.

My advice to Experimac: Go open a store in NYC and stay there. Real Texans who value personal freedom, privacy, and logic should not bring business...

This place is great. I went there the first time in August 2017. My MacBook Pro had quit working and I was freaking out. I went first to the Apple store in Memorial city Mall and they told me that there was water inside the laptop, it was ruined and I would have to buy a new one. Then I went across the Katy freeway to experimac. The owner was amazing. First, they gave me a quote on how much they thought it would cost. I think it was around $200 or so. After just one day I went back to pick it up and it cost even less than their estimate. All they had to do was change the mouse pad and the keyboard and it was as good as new. And the owner confirmed to me that there was no water at all inside my MacBook and that it was a really good machine that had a lot of memory on it. A little more than a year ago I purchased a refurbished iPhone from the same place. Over the weekend my iPhone wasn’t responding to the touch commands. I took it back to the experimac on Katy freeway. The guarantee was still good and they fixed it in less than an hour for free! You’ll never have to go to an Apple store again where they just...