Pizza Hut — Restaurant in Houston

It was a disgrace it seems like I always have to go out of my area to get exactly what my money pays for the sad part about it!!!!... it is always our people yes I'm black born black but my people is horrible to ourselves!... all I am saying is we need to do better treat people how you want to be treated nothing more nothing less that Pizza Hut is straight-up ghetto fabulous and how are they going to have a Down syndrome black retarded looking ass!!!!!!!!.. mongoose with those thick ass glasses she should be able to get everything right and not just huh her followers as well and I could not believe all of them was black the crazy thing about it all the men that came in there they was giving out food flirting I'm like wow here I am working my butt off want to give my family a pizza so I don't have to cook and this is what I get girl bye they need to fire your Mongoose ass cuz your in last place and if you don't believe me go there yourself!!!!! Food for thought how you going to be ugly with a ugly attitude it's impossible don't...

This store is the absolutely worst store I have ever gavey business to. Everytime I place an order online or either by phone (which I only speak to a call center agent), either the wait time is over an hour or they never have any drivers. The staff are very unprofessional and disrespectful. I don't know who the store owner is but he or she needs to re-staff the whole store starting with the managers. I live no more than 5 minutes (by car) and they never have a driver available but wait until 30 minutes to an hour to call me to cancel my order or tell me to come and get it, if I have a car I wouldn't ask for delivery in the first place. Then when I do place an order and actually get it, it's not what I ordered or they ran out of what I ordered and bring me what they think I should have. I hate this store and they need to hire new and more professional staff members and MORE DRIVERS or they just may need to shut down. This is pure foolishness and unprofessional...

I try not to go by online since they are usually only the mad customers. however,

I am very disappointed. I ordered at 610pm and like usual it sends me to a call center. they have trouble finding my address or even a store near me...so I look on Google and tell them which store is 2.2 miles away. they take my single pie and double order of pizza rolls order and say 630pm (yeah right no way 20 mins). OK though I wait 50 mins and call again and get another call center agent. they say they are sorry and the manager will call me. the manager doesn't call but twenty minutes later I get a call from the driver saying she is five minutes out. 10 minutes later she is her. its now 730pm and the pie is cold. not even lukewarm cold. the rolls felt like they might have some heat left.. but really?

I call the store (the driver was nice enough to give me the real number). I called and they said they would replace my order. I await a resolution......