Starbucks — Restaurant in Houston

Located inside Kroger.

I waited to write this review. This is my fourth visit and it consistently disappoints. The staff will not greet you. I’ve stood in line, first person in line for 2 whole minutes before being acknowledged, and that acknowledgement was not a “good morning” it was a “be right with you”. That was also inaccurate because I waited another 2 minutes before getting my order in at 8am. Past times when I’ve come in the afternoon, it was the same vibe, yet different staff. There’s no urgency or appreciation l. Imagine spending $7 on a cup of coffee and not hearing...

Been using this Starbucks location for months now, since our house is nearby and we are using this Kroger location for weekly grocery shopping. Long story short, never had a good experience with personnel, the bright dread lock lady is constantly ignoring my greeting, overall the rudest person I've met in the customer service. If you are so annoyed with your job, why ruining the experience for others? Starbucks is Starbucks everywhere, so don't waste your time and good spirit - there are so many of...

I visited the location about 8am on my way to work. There were only 3 people in front of me and one worker behind the counter. She had NO sense of urgency. Everyone had to repeat their order. No one had huge orders yet I was in there 20 minutes. I order regular brew coffee cream on the side.. My coffee was lukewarm and the cream was handed to me without a top. If I had wanted ice coffee I would have ordered it. Next time I'll go to the drive through 5 miles...