Starbucks — Restaurant in Houston

I write this not even 15 minutes after leaving because this truly was the best Starbucks experience of my life so far. And in a drive through no less, and want to do my part to ensure the credit goes to the amazing team of women working today. Despite the experience starting with being in a drive thru in the rain, I pull up to the window and was greeted by the sweetest, friendliest, and prettiest baristas I’ve ever had the pleasure of being served by. They asked me about my day, complimented my car, and offered me a drink that was intended to be discarded, whilst smiling and really giving the appearance that this is a team that likes working alongside each other. It felt like the standard by which any customer facing job should uphold, and they absolutely did. The drink (shaken espresso oatmilk with salted caramel foam) was made exactly how I’d asked for it. And even if it hadn’t been, the 5 minute experience at the window would’ve made it taste better anyways. A sincere thank you for an interaction that brightened my day and blessings on the team that took care of me, as well as blessings on the Starbucks location that just became my...

They must’ve hired a new lady because she was very rude and gives you attitude. I definitely try to keep my cool because I am on the clock and I definitely don’t have time to argue with anyone that is rude and disrespectful instead of helping me fix my drink she just gave attitude and then eventually fixed my drink, and then randomly another girl passed me my drinks, which was the original girl. That was the one who took my payment. I don’t know why they would switch keep the other girl that doesn’t talk really loud. She’s very soft spoken. She was nice Kinda. She didn’t really interact much but she wasn’t rude…… thank you for the drinks!!!! I hope she has a better day tomorrow!! Yes I did order a very kind of long complicated order. I guess five drinks...

So We Decided To Come Get a Drink For My Mom On Mother’s Day Because She Loves Starbucks. So We Order Her Drink And My Partner Decides They Want To Order Online Since They Had a Line So It’ll Be Ready Then. But No Instead We Are Greeted With Jesus Being Hostile Saying That If We Ordered In Line and That Next Time We Shouldn’t Do That With an Attitude. That’s rude all he could’ve said was it’s going to be a wait. And to top it off he parked us and said it would be brought out to us and we sat there for about 20 minutes and I walk in and it’s just sitting there in the counter. I’m a store manager and I know how this works but if this is the people you have in your drive thru, no wonder this location has bad...