Subway — Restaurant in Houston

I love this location. It’s convenient doing my lunch however what I don’t like is it’s when I have to remind the individual that you must wash your hands as frequently as you should when working with food changing your gloves sweating up under your gloves you touching other things you touching bread 🥖🥖🍞🍞🥯🥐🥖🥖 and meat 🥩 🥓🍖 with those gloves on you must change and wash your hands as frequently Frequently frequently frequently wash your hands when changing gloves we don’t wanna eat from this subway location and get sick because the employees do not wash their hands remember washing your hands and a customer sees that you’re taking pride and enjoying that you or fixing food with knowing your hands are clean before you put on more gloves. Don’t just put on more gloves and don’t wash your hands wash your hands before putting on more gloves to proceed to fix a customer food I’m willing to give you another try And bring your stars up...

I ordered DoorDash at 4:10 and subway received as soon as I put my order in I’ve worked at subway before your suppose to drop anything ur doing and finish up your customers and do a pick up order before taking another customer . Now my door dash driver got there at 4:45 and it wasn’t done till 5:15 subway still didn’t have my order ready how do u wait till they are there to do the sandwhich and to top it off the sandwhich was NOT done right at all . Let me start with the bread was BURNT !!!!!! the edges where literally BLACK they didn’t even put half the vegetables I asked for . The sandwhich was not done right at all it was rushed you can just tell the sandwhich was so sloppy if y’all where going to take that long to do it I woulda expect y’all to atleast do it right . Smh...

I put in a order online at 8am when the website said the store would be open. The website advised me that the order would be ready at 8:25am. I arrived on time to discover the store was locked with workers inside. The workers had posted a handmade sign that said “open at 10am”. A female worker came to the door and asked what did I need. I explained to her that I placed a pick up order. A male worker then shouted we are all out of what you ordered so we canceled your order. I asked him could I just place another order because I’m in a hurry. He then said no we are not open. I asked him why did he not contact me at my number listed on the pick up order to let me know that it was canceled . He did not respond. If you value your time and adequate customer service...