Subway — Restaurant in Houston

One of the worst Subways ever! Major attitudes and clearly don’t want to be here! Not one, but both of them!

No greeting , at all..,and clearly haven’t actually smiled this year!

The expressions were screaming ‘ Leave me alone’ with every request! I almost didn’t get things that I wanted on my sandwich because I didn’t feel like encountering furthered attitude from the not-so-dynamic duo! I ask for ‘light olives’ and she puts an entire fist full! When I say LIGHT, meaning very few’ she has the nerve to clap back with ‘I know what it means!’

Then to add insult to injury, can’t get a fountain soda cause it’s broken…and they are too cheap to compensate with a bottled coke!

Bad customer service all the way around! Horrid!

UPDATE: It got worse! I bite into my cookie (raspberry cheesecake) AND ITS AN OATMEAL RAISEN! Yuck!

Them, I need to use the restroom and it’s not available cause there are no door handles!

Bad experience…would starve before patronizing this Subway! Any decent review is...

Kind of surprised by the comments here. I have never had any problems at this location. Employees have always been nice. In fact I fell asleep last evening and woke up at 9:10 pm. Checked online and saw they were open until 10:00 pm. I jumped in my car and got there around 9:20 pm. Forgetting that they might still be under covid hours, turns out I walked in after they were closed. I went in because I had seen some kids inside. I saw a sign on the door but I didn't have my glasses on so didn't know what it said. Turns out the kids were the children of the employee, I guess there to pick her up. She walked out from the back, saw me and without any hesitation smiled and said "C'mon I will take care of you ". She then proceeded to take my order, make my sandwich and smiled the entire time. I work in industrial sales, talk on the phone all day long. A person's tone when speaking goes a long way in a business transaction and you could hear the smile in her voice. Great customer...

Do not eat here. Worst store ever. Reviews reflects how bad this location is. Got my order wrong. I told them and they lied and said its right. Got home it was wrong. Called and no pick up phone. Next day went there and young man could not speak English. Called while I was in store and no phone ringing. Contacted corporate and all I got from store owner was a apology. I waited to leave review to give them a chance to do the right thing but nothing. I am a senior and money is tight. took my money and wont offer refund or food. A disgrace to the...