The Honey Baked Ham Company — Restaurant in Houston

Update: I was expecting some sort of ham bursting with flavor. Honestly I have had better hams from Kroger for a better price. It was a little bit of a disappointment. The ham wasn't bad but there was a dececent amount of fat, the crust was good though. Also cooking instructions left us with a cold ham on our dinner table for Easter 😒. The children did not enjoy Old review: Nice people and got a free sandwich for signing up with rewards program. Line was out the door and took about 15 minutes to get to register. I have never had one of their hams but I will update after Easter 😊.I bought a quarter bone in ham with a 3 dollar off coupon that other customers had left on a shelf in the store. Total proceed with tax and coupon was $39. People here were nice and eager to get one of these prized hams and I'm very eager to try myself. Ham looks good but only wrapping in a heavy duty foil made me wonder how long it can stay fresh. But only Easter...

Cashiers & phone operator were so pleasant and helpful... The manager, on the other hand, was an old woman s night mare as far as customer service. I was apparently expecting a nice gentleman but was instead greeted by a condescending and self righteous man,.. William,..Coleman. He was not kind tomy 93 year old husband,which I took as a very disrespectful act to me as well. My family and I have been going to this Honey Baked ham ever since we move from New England when our children were small. The previous family,..MrSonny, always took very good care of us. I don't know what has happened,but Christmas ,2024 and this Easter were a big disappointment disappointment for us all. And today was a...

My mother reserved a HBH via phone. We drove from Galveston to Clear Lake (70 miles roundtrip) to pick it up the day before Thanksgiving. I waited in line for half an hour. When I got up to the counter the person asked me for a confirmation/reference number, which neither I nor my mother had. The person said that if it was paid for in advance, then they could use a last name to find the order, otherwise we had to have this unknown number for pick-up. In the end it was complete waste of time, money and gas. We've been buying HBHs for me ore than 20 years, but I had to settle for a product from my local grocery store. Very disappointed in this process and...