McDonald's — Restaurant in Howard

Fast service, decent prices, food is decent for fast food. We usually just get smoothies or slushies here.

I am removing one star, because the service here is not great. We were sitting in the drive through line at the order point, and the clerk asked us to wait just a minute. Meanwhile, someone else pulled up in the other line and got their order taken. They kept us waiting for several minutes even though we were in line well before the other car drove up. I nicely asked about it and the guy taking orders said they have two lines. Well yes, but that doesn't address the problem. On top of that, they didn't even give us an entire 10 piece McNuggets. We will return tomorrow, and they promised to give us our food then. I'm not impressed with them having two lines but not taking orders as people pull up. It isn't even about being short staffed. It's a matter of taking orders as people...

Purchased 3 gift cards at Christmas for our 3 kids and one of them did not work. The shift lead and manager both said there was nothing they could do. As our daughter was crying, as it was her gift card that did not work but our other 2 kids cards worked fine, my wife called the number on the card and they verified that they never activitated the card when she purchased them at Christmas. The was verified to the shift lead and manager and they again said sorry there was nothing they can do even though it was clear they did not activate it. We paid $30 for 3 $10 gift cards and and only 2 of them were activated. Nice to know they are willing to allow our business to go to another McDonald’s location. I estimate based on our family of 5 we spend close to $2k a year at this location and now over a $10gift card they just lost...

Parked, walked up to door. Sign says lobby closes at 6:30. Walk back to my car, get in drive thru line, wait my turn and then ask for the order I’m picking up. The employee said “you need to come inside”. I responded the door is locked. She says “it’s not”. I said it is, and the sign says 630. She says “go to the door on the other side of the building”. I explained I’ve already parked and tried to enter, then waited in the drive thru line, and asked why they couldn’t just hand me the order and update their sign to reflect the lobby is open past 630 and only one of the doors is unlocked. She refused. It’s just stupidity. Then have an attitude with dashers and wonder why we’re not excited to deal with you. If the handwritten sign has incorrect information on it, take it down - it’s not...