CVS Pharmacy — Local services in Howard

I had a prescription called in on a Thursday evening at 5:45pm. I called ahead to let them know they should be expecting one for me and provided insurance info to help speed along the process. I showed up at 7:45pm to pick it up and they tell me they have no record of a prescription for me, so I left and called my doctor to verify the prescription was called in, and they confirmed it had been. I called CVS back and asked them to check again and they put me on hold for four minutes and when they came back on all they had for me was “uhhhh, yeah I guess we do have your prescription. It will be ready in 20min.” Very sorry to have my account moved here due to the Shopko...

Had a simple question for the pharmacist about an antihistamine for my four-year-old and was too busy to get up and come to the desk to talk - has to relay info to a receptionist until I started talking directly to him and his desk was legit 4 ft behind the counter so I could hear everything he was saying. The info he shared conflicted with our Dr office recommendation. Maybe if he would have just gave me a 2 minute face to face consultation there wouldn’t have been so much miscommunication since I had a few more questions. Maybe one other person in the entire CVS and no one else in the pharmacy while I was there too. Very disappointed in the...

I went in looking for something in the pharmacy department. I looked for a few minutes on my own then went to the counter where there was 3 people standing there. One worker ever made eye contact with me and she went back to her work without even...