Starbucks — Restaurant in Hudson Oaks

I went inside today before work and had a very unpleasant experience. I love starbucks and go super often and have never had issues so I was very very surprised. My drink took almost 50 minutes to come out. After 30 I went to the guy at the front and asked if maybe they had forgotten my drink (they were pretty busy so I understand) and he said no, they were just busy. I saw multiple people that ordered after me getting their drinks. After 10 more minutes I ask a lady who is making coffee about my order, and she said she already made it. I was frustrated but I was still trying to be sweet and I said, "well maybe someone took it by accident because I didnt get it" (I was sitting right by the counter so I know she hadn't put it there). I even showed her the receipt on my phone. She got super pissy and just ignored me. I sat back down. She made it in about 30 seconds. She said "here's your drink" and rolled her eyes at me. I said thank you, no response from anyone. I walked out feeling really upset. Ive been having a hard week and this just didnt help. I got the sugarcookie almondmilk latte, my new seasonal favorite. I opened it to find no sprinkles on top. There was also no sticker on the cup since it had been lost, and I'm lactose intolerant, so the entire time I was scared it wasn't almond milk. I'm the last person to be petty about someone being rude to me, I understand that on a busy day its easy to get frustrated, but it really was not an appropriate response, since it wasn't my fault at all and I was simply missing my order. I was pissed to say the least. I think starbucks as a chain has a high standard and my experience today was far from that. I probably won't go to this...

MUST READ TO THE END: My wife dropped our daughter off on the first day of school and since she had time she drove to the Hudson Oaks location to get a coffee thinking it might be less crowded than the Weatherford location. Once their she ordered. Their were a couple cars of front of her a couple behind her. When she went to get her wallet out of her purse, it was not there. When she reached the window she was embarrassed and explained she would have to pass on the coffee and explained the situation to the gentleman at the window, that she could not find her wallet. He then handed her the coffee she ordered and stated something to the effect, he would not be the person to start her day off bad. We live and my wife works in Weatherford. She drove home and found her wallet which had fallen out of her purse and between the couch cushions while filling out some last minute school forms. From there she went to work and told the story to everyone in her office and could not wait to tell me when we got home from work. Thanks to the gentleman at the drive thru, you have definitely made a customer for life and thanks to Starbucks for allowing their associates to make those decisions on the fly. That’s Industry leading customer service. 5...

Shout out to the Hudson Oaks Starbucks and to an employee, whom has been very professional and patient with me every time my wife and I go into the store to order our drinks. Recently I was in a huge hurry and very stressed from a hectic day, and thanks Jesus an employee at this location for his understanding, made sure my order was correctly and timely made. I know I can be very picky sometimes, but he made sure that I was completely satisfied with my multiple orders, before leaving the store. I wasn't the only customer he took care of, and he also treated them with respect. I understand not every store will make every one of their customers happy. However, I would like to express my personal experience with this store, and also with this specific employee. You can't always judge a store, and or an employee with someone else's bad experience. Not everyone thinks the same, and likes the same coffee as you. This store will get it right with...