I must say, I am horribly disappointed with the experience I had at this location. I am a huge fan of Aladdin's food. So, I was very sad when this experience was so poor....
They weren't busy when we arrived. Less than 25% of the restaurant was occupied and there was plenty of staff. It made me smile because I figured we would get sat right away and get in and out with a full tummy! But alas, I was wrong. It took them 5 minutes to acknowledge our existence....I was shocked quite honestly. Considering the front door and register are less than 10 steps from one another.
We requested the patio because it was a sunny day. We were the only ones seated outside at the time. Another 10 minutes passed and someone finally greeted us and took our drink order. We weren't quite ready to order because we had questions to ask before making our decisions. She left the water we ordered, answered our questions and disappeared for another 10 minutes.....
My daughter wanted the pita grilled cheese meal, but didn't want the fruit. So, she asked if she could get a salad with chicken instead. The waitress said yes. I ordered baba ganoush and a veggie plate to start and a lamb salad to split with my other daughter.
Here comes the food....and we didn't realize it before they dropped the appetizer, but we had no silverware nor napkins. When our baba and veggie plate came I couldn't believe how few veggies we got for $4.50. I felt ripped off to be honest. I am gluten free so pita isn't an option. I ordered a small baba and ran out of veggies halfway through. What a rip man! While the baba was flavored really well, it isn't something you want to eat all alone. So, I saved it for my salad. We were all a mess from not having any napkins or silverware so I finally sent my oldest to grab some from inside.
Next came our main meal. The salad was super fantastic quite honestly. The veggies were fresh and the lamb was cooked perfectly. Love the Aladdin's dressing and it was just the right size to split. I used the rest of the baba on my salad so I didn't waste it. But sadly, my daughters meal was very wrong. The server gave her the pita grilled cheese with fruit AND another side salad with 3 pieces of chicken (we asked for 2 chicken). I was completely confused and kept looking for our server to find out what was wrong.....but she was nowhere to be found.
Finally, when we were more than halfway done with our meal, she came to check on us. I questioned what happened with her meal and the server apologized. She said she would see what she could do.....and yet ANOTHER 15 minutes passed. She brought us our bill (they removed the pita and fruit but charged us for the salad and chicken) but frankly, I feel it all should have been removed for the horrible service. But, I am not unreasonable so I put the credit card in the sleeve and waited.....and waited....and waited. I couldn't take it anymore! I told the girls to gather their things and off we went to the register to pay. Only to be told I need to wait for our server to check us out. YIKES! They hunted the server down and I waited yet another 5 minutes to sign my receipt.
The food was very good. We all enjoyed what we ate. But, I will never go back to this location again. The service was really bad and after spending $35 with a $7 tip, I'd...
Read moreWhat a find! We've spent a week in the Toronto and Niagara area and are currently on our way home. We've stopped off at Streetsboro for the night. We had no idea what was around here and the options around the hotel weren't great. We ended up at Aladdin's by searching "vegan" on Google Maps.
Hudson is an impressive little town. The square, where Aladdin's is located, is really nice! Lots of interesting shops and restaurants within walking distance. The area gave me a Truman Show, Seaside, Florida vibe. I'd love to spend some more time there.
We arrived pretty late, around 8:30 PM, and they were not busy. We were seated near a window up front and had the nicest server. The menu is laid out exceptionally well. I wish more restaurants had thoughtful designed menus like theirs. It was so easy to find what was vegan (or anything else) and so many options to choose from!
We opted for the spicy fried cauliflower for an appetizer. We wimped out and had the spicy sauce on the side. This was an adventurous item for us, we thought it was excellent, and the sauce was on point. We also received a basket of pita before the meal came out. The pita is very thin but we really enjoyed it.
My wife and I both ordered the babaganoosh falafel pita and agreed that it was awesome! She really liked the thicker vegetables. I really liked the thin pita. Pita at other places are usually thick and it's kind of too doughy or heavy. Their thin pita is light and not at all doughy.
My wife also ordered some baklava to go. We just ate it, she shared thankfully, and it was delicious. Best baklava I've ever had and she said the same. I should have ordered one for myself!
We were lucky to have Milena as our server tonight. She was so nice and did great checking on us. Really exceptional service and props to the kitchen staff too. We've been eating out all week on vacation and this was easily the best meal of the trip. I would eat here all the time if I lived near.
Last thing, the prices at Aladdin's are very fair. I've been to one other Lebanese restaurant that is very similar and the food there is 2-3x more expensive. Granted, that's at Hilton Head, but this is very similar at a fraction of the price. Don't...
Read moreThis isn't a one time bad experience review, I've had multiple bad experiences with the Aladdin's in HUDSON. The Cleveland Heights location is what made me a fan of Aladdin's, I've also had good experiences at the Mayfield location. I have insider info on how the place is supposed to run and how the food and experience is supposed to be. The food for starters is supposed to be FRESH and prepared with CARE and displayed in your box NEARLY. My meal was none of the above each and everytime I've been there, which was about 4 times. When will I learn? I have now, I'll never go to Hudson again, bougie town but they selling garbage. Imma make sure the supervisor Patrick sees this and I'll definitely make sure the owner sees this cause I know he'll go up there the following day after he sees this and straighten things up. I've already shown the pictures in my review to various long-term employees at other Aladdin's, and they didn't even know what I was showing them. The cauliflower wings are still supposed to look like cauliflower, you're still supposed to be able to tell it's cauliflower. What I got looks more like burnt ground beef. They told me the salad is missing a lot of different things and the portion size is way off they thought it was a small side salad I ordered - no it wasn't. As far as the jasmine rice goes, they said it wasn't prepared properly either. I'll definitely be emailing corporate too. I can't believe they had the nerve to box some of that stuff Especially the cauliflower wings and the salad that had brown leaves. I paid over 40 bucks and tipped nearly 7 bucks, just to drive home and open up my food and I see this. Now I gotta drive 20+ minutes...
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