I wouldn't normally complain about a bean and cheese burrito but when you have extra cheese sour cream and you pay for things that are extra and now you're 99 cent half pound bean and cheese burrito that really is only like 8 oz is not in the bag when you get home, park, walk up your stairs,take off your shoes, pjs on, sit, TV on...deep sigh...and the only thing you pretty much eaten all day isn't in the bag? I just think that when people are tossed a bag to hurry up and get the next person served. Realize when it happens to you you don't like it so slow down and take your damn time because there was a person in front of me as well and I wasn't honking my horn & acting up. My 99 cent bean burrito ended up coming out to $3. 70 ? Cents. It really isn't much money but that's not the point.. the point is some people barely get by right now, some people aren't working right now, some people have three kids and they're single. so yeah $3.70 burrito could have fed three kids one burrito with just beans cheese and a tortilla and sauce think about that next time you short someone... you never know who's in need. So do me a favor today randomly give three people a bean and cheese burrito in lieu of me coming back to get mine or my money. somebody who looks like they might need it somebody might see out front sitting on the bench waiting for a bus go hand them a burrito. And after you do respond to this so I know that you really did because if you don't then I'm going to come and get my money I'm going to buy three burritos and I'm going to tell them and do it right in front of your store. Be kind and don't throw your food that you have leftover in the back dumpster I'll come pick it up and hand it out to some people not myself I will have friends even help me handed out to some hungry people on...
Read moreJust got home from a long day of work after making a last pit stop at del taco on beach and slater where everyone's " favorite" night time gentleman who is never pleasant to order from nor has he ever pretended to enjoy his job there in all the years I've come to this establishment and lo and behold once again after giving the benefit of doubt that I wouldn't need to sit there after how tired I already am and need to shuffle through the order I just placed with him to make sure it was all in there yet now I wish I had. I ordered 4 red burritos, a large fry, large vanilla milkshake and 1 ground beef burrito with sour cream. I dont understand how I received a bean and cheese burrito that also included chicken AND French fries Inside of the burrito!!! Is that even something people enjoy. And I was charged for everything I ordered yet given none of it correctly other than the shake. No receipt was included but thanks to venmo I was able to receive the extra charge! How am I supposed to contest this order with no receipt?? Big boy should be fired. He makes for a bad experience and this is about the 6th time he's messed up an order I've had. He's always the crew for the eveing / early morning orders and he should be replaced at this point. It is now 3:35am and I am now going to bed still starving bcuz I refuse to drive all tge way over there again to argue with that man. I hope the owner actually listens to the complaints he is receiving on here, your about to lose another...
Read moreI experienced the worst ever drive thru service at this location on the early hours of Saturday night Sunday morning 4/24/22. When I pulled into the lot, I was like 5 cars just from the order board. It literally took a half hour just to place my order. I really would’ve left but once a number of cars pull in behind you, you’re like stuck. So after placing my order, I was sitting behind this car at the window for another 5-10 minutes. When I got my turn to receive my food, I looked at the service clock and it was over 3 minutes when I received my food. There was a guy working the window, probably 1 preparing and 1 big guy walking back & forth. How long does it take just to prepare orders when only drive thru is open and nit the dining room? I could’ve gotten food faster at a packed In n Out on Beach/Talbert faster than this Del Taco. Btw, this was the Beach/Slater location. I have NO IDEA what was taking so long but the guy working the window wasn’t even giving out receipts probably because he didn’t want the people doing surveys with time stamps on it, plus no apologies what do ever for the long waits? Management really needs to investigate why this happened? Looks like Jack in the Box has my business as I stay away from...
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