I visited this place two nights. I do so because the first night I came, I felt as though I didn’t get a real feel of it because it was a Saturday. When you see reviews stating that this “has a house party feel”, it definitely does on the weekends. Saturday it was packed shoulder to shoulder. It was difficult to get a drink. You aren’t allowed to sit in many areas due to people reserving tables for table service. The door guy sold a table for 3 people for 450.00. Just to give an idea of cost. I don’t know how they come up with these numbers or if they just wing it. I stood in line for about 30 minutes prior to being able to enter. It was 1030. Long story short on this one, it was okay… I went back on a Wednesday and had one of the worst experiences in my life. There is an app called InKind that the Bungalow partners with that you can purchase credit to use at the Bungalow through the app. It makes it very easy for customers to just come in and basically pay on your phone. My first server Crystal was unsure of the app, but was humble and open to learning about it. Once she figured it out, all was good and first bill was paid. Later on a new server came on. A young gentleman. I ordered a beer, asked him for the check, took the 4 digits at the bottom of the check and paid it with the InKind app. I then walked away to find somewhere comfortable on a couch to sit. About ten minutes later the bartender showed up with a bouncer and started yelling at me saying “what!? Are you just gonna crumple your bill and walk away like that!?” … I was completely lost and taken aback and felt very embarrassed. I tried to explain to him that I paid through the app and that he should go check his computer. He proceeded to tell me he was going to kick me out because I didn’t pay my bill. I then asked him again to go check his computer on his end, because I paid. He stormed off, bouncer to follow. Everyone that had been sitting around me having conversation with me left. I felt very uncomfortable. A few minutes later the bartender came back, quickly said that he was sorry and that I was right… and just turned around and walked away. I quickly finished my beer and left. I don’t know if I will ever come back because of this. Managers should be educating their employees about this payment method so the customer isn’t the one having to walk them through it. I just wanted to enjoy my time here and have nothing but excellent things to say… but, how this was handled was totally...
Read moreI LOVED the set up, decor, atmosphere, deck! Um, I guess I’m giving it one star based on something I’ve never had happen to me while out @ any bar. I’m from Montana, this was my second time in the last year out to any bar. I tried this one out. I didn’t have any drinks served to me other than water because I was the DD. I have type 1 diabetes and informed them of this when my blood sugar started to go low. I just needed to get some juice up at the front. It was busy and hot and I was getting pretty shaky from needing juice. I couldn’t get up there so I asked one of the bouncers if He could get me some juice for my low blood sugar and I said I had type one diabetes and hadn’t drank. He replied “You’ve stepped out of the bar to ask me that and you seem intoxicated so you can’t go back in” .... .... I then asked one of the security guys to please just help me get something for me MEDICAL issue I was having and he said “leave” I ended up walking over to the bar across the way, Tanners, where they quite politely apologized for such uncanny and rude service at the bungalow. They gave me some juice for free and offered to make me something in the kitchen. .... I get that some girls probably are lying about being drunk or something but you don’t mess around with medical things when someone says “I need to go to the bar to get juice my blood sugar is low and it’s a medical issue” regardless if they seem drunk, you allow it. Period. I’ve NEVER experienced any less.
Disappointed in the California way of being unfriendly to a kind Montana gal driving her friends to your bar, throwing their money at you and I get refused... the DD.
Also, note, for education wise, when someone’s blood sugar is low it’s a very known fact that yes they DO act drunk or loopy. Does not mean they are. Especially if they tell you it’s diabetes. I was just a little out of it but like that’s what people in the world are for. To help damnit. Not to just push you away.
Sad. Honestly it just made me sad. But thank you to Tanners for taking the time to evaluate the situation and help me out. I donated a high profit to them and will be donating much more as a very reputable bar that hires reputable EDUCATED employees. You should know not to turn away medical...
Read moreUpon first entering on a Friday night bungalow is actually packed and can be a good time. However, be aware that the security seem to abuse their power. The first time I went, I waited in line for 30 minutes and had to pee urgently. For this reason, I stepped away for 5 minutes to utilize the nearest restroom and when I returned the security guards refused to let me join my friends who I had waited with. I ended up needing to wait an additional hour to get in and I was quite annoyed with the situation. Despite this, I gave the security the benefit of the doubt and didn’t hold it against them. I can understand why they wouldn’t want people jumping in and out of line when their are other people waiting. The second time however, I was kicked out of the club for no good reason. This is the main reason for my bad review. My friend was smoking inside and was immediately kicked out for doing so. I thought it was annoying that they kicked him out for this, but the rules are the rules and I can respect that. But, as they were kicking him out I asked if we could we could grab our friends because they are girls and I didn’t want them to be alone inside without knowing what had happened. As soon as I asked that the bouncer yelled “your out too!” and shoved me outside without allowing me to alert the girls. This was extremely annoying to me because I wasn’t even smoking and I just wanted to look out for my friends. Just because you have the power to kick someone out does not mean that you should do it. I feel that I was respectful to the staff and their rules, but was treated unfairly in the end. I’m very unhappy and feel that my night was ruined after I spent a $100 that night. My two different bad experiences make me believe that this establishment does not prioritize...
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