WaBa Grill — Restaurant in Huntington Beach

I went here at 5 pm on October 1, 2023. I ordered a chicken bowl with BROWN RICE. My order was to go. The black girl that took the order, who was the only one on shift taking orders, specifically asked me what kind of rice I wanted and I said BROWN RICE!!!! I get home and my damn bowl has WHITE RICE!!!!! I called this location(bolsa Ave in Huntington Beach) to ask why I was given white rice when I ordered brown. The black girl had the nerve and audacity to tel me “ I should have checked my order to make sure it was right before I left” SMFH!!!!! Unbelievable!!!! Not only that she was EXTREMELY RUDE AND DISRESPECTFUL when I was trying to say I can’t eat white rice!!! I asked her name and she refused to give it to me. I was barely able to get the manager Jesus number to let him know how his store location is being represented! I have NEVER in my life had anyone treat me that way as a PAYING CUSTOMER !!!!! Contacted the manager and he said she had only worked there for 2 weeks smh!!!! I really hope they reprimand this idiot behind the counter who has NO damn clue how to handle customer service in a professional manner!!!!!! I would NEVER Rex going to this location with this DISRESPECTFUL girl working there!!!! That black girl clearly needs to be retrained and hopefully she will learn how to be professional when representing such a huge business!!!! BEYOND...

I'm not sure why this place has a 1 star review.

Its essentially a better Flame Broiler with more options (seafood), more meat per bowl, better flavor, and slightly cheaper in price. Getting your food takes a little longer (not by much though) and is worth the extra minute wait.

The parking lot kind of sucks though, it is very small. You may have to park in the other lot nearby. Gets pretty busy around noon. Definitely recommend ordering "to go" as the place is a bit cramped (but not nearly as cramped as flame broiler).

I recommend to anyone who likes flame broiler. You will probably end up...

Oh man, what a train wreck. Older woman tried to take my order, but her English was so broken, I couldn't understand her questions about my order. The cook was not much better. Enter the manager. She has a conversation with the 2 employees, all 3 laugh heartily, then the manager takes over order taking. One of the people I'm with orders a Waba Bowl. The manager asks if she wants chicken or steak. I remind(?) the manager that the Waba Bowl comes with chicken "plus" steak. She comments, "Don't yell." The 3 of us look at each other, confused. My other friend says, "Let's leave." So, we left. It...