A review of Cap't Loui for the non-seafood eater. Huge caveat, obviously, since they mostly do seafood, particularly boil-in-bag deals that are so popular now, and the standard fried seafood baskets. However, for anyone who's curious about their terrestrial fare...read on.
I was in the neighborhood and ordered online for carryout since it was the most convenient place near me that I hadn't tried yet (and I gotta try everything in town...eventually). I wound up placing two online orders because husband let me know at the last minute he also wanted something.
This restaurant is located sort of in the same parking lot as a Walmart. It was a little bit smaller inside than I expected it to be. Parking was easy. The interior is comfortable and decorated to match the seafood/vaguely Cajun theme. Ordering online was easy and seamless, though I wonder if there's a surcharge or if the prices are just a little high anyway (~$16 a meal, no drinks).
At any rate, there's a takeout counter / hostess counter and the gentleman in charge of it was very polite. My orders were packaged perfectly.
The food was very okay. I will admit likely the quality suffered on the way home. That being said, I tried a bite of my food as I was loading into the car just to try it fresh and still found it...just okay. I ordered the chicken tender basket and husband got the wing basket. I had regular fries and he opted for Cajun. Neither of the fries were anything special, even when fresh - thin, freezer type variety, and soggy even to start - but the Cajun fries were slightly better.
The portion sizes on the chicken tenders were more than ample (5 huge tenders) and you could easily split the meal. They reminded me very much of Popeye's tenders -- a little dry, very crunchy -- but lacked seasoning in the breading. Husband's wings, on the other hand, were well seasoned and just a little bit spicy. I think these are the better item of the two. That being said, the aioli-type sauce they packaged the baskets with added some needed pizazz. Meals come with slaw but I didn't try because I tend not to like it.
All this to say...probably worth a shot if you're a seafood lover, but not a destination visit if not. Not terribly surprising. YMMV if you have a more open-minded palate than...
Read moreSecond time visiting. First time, service and food was way better. My most recent visit, the sauce was too watery! The shrimp was tough/ overcooked. The flies were ridiculous! I took one bite of my food and was immediately disappointed. I asked to speak with a manager. The lady I spoke with seemed to be very offended. I attempted to explain to her nicely that I didn’t like it. She proceeded to scoff and ask “what do you mean you don’t like it?? Why not??!!” After trying to explain several times, I gave up and just turned around. She then walked off with an attitude. After sitting there for several minutes, someone else finally came to speak to me. She then explains to me that I’m not paying for the sauce, I’m paying for the food. I explained that it is unfair to me to have to pay for something I did not enjoy nor eat much. She explains she would like for me to pay for it because “it can’t be reused” and then offered me a beignet. I politely declined. At this point I’m very frustrated because I wasted time and gas to eat here and didn’t like it. They expect me to pay for something I didn’t like/ eat and go somewhere else and pay more money again to eat. It was to my surprise that they removed my meal from the ticket. Food and atmosphere can be fixed. Attitude and customer service is what keeps business coming in even if everything else isn’t the best. I will not be returning. My waitress and host were very amazing. Very nice! The management was rude and pushy. If you’re looking for good customer service, great atmosphere and even better food, go to Pier 88 or Juicy Seafood, they...
Read moreMy fiancé and I were referred to Cap’t Loui by a coworker (thanks, Stephanie!), and decided to check out their lunch specials since we were both off work this Wednesday. Obviously, this was our first time eating here.
I ordered the calamari lunch special basket; it came with more calamari than I could eat and I was allowed to pick between three flavors of fries: lemon pepper, Cajun (this is what I had), and I think there was a third flavor that I can’t remember.
Kiaira, my fiancé, said that she preferred Pier 88’s seasoning (she doesn’t like sweetness in her sauces/seasoning, and the Cap’t Loui sauce had hints of sweetness in it), but that the freshness of the seafood itself (she had a side of snow crab legs and eggs - we paid extra for this, but everything was well-priced; she also had a lunch special that included shrimp and clams, and a side of garlic noodle), was much much better here at Cap’t Loui. My fiancé had the “Hot”-level sauce and said that she should have gotten the “Extra Hot,” but this is more personal preference, as Kiaira eats spicy food 24/7 and has 10 times the tolerance that I do.
By the way, for other first-timers, try the Adult Caprisun. It’s an alcoholic drink that comes in a pouch (like a Caprisun), and it’s dope. We were sitting here talking about asking for the drink menu again so that we could copy their recipe.
Oh, yeah, Yerim was our server, and she’s wonderful, and definitely deserves a shout-out! Pleasant energy, and never too pushy. Thank you, Yerim, for a pleasant...
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