Use to be one is of my favorite places until recently when I went Inside the restaurant. I went to fill my pop and was overwhelmed by a mildew smell. I notified the cashier and manager and explained to her the nozzles are not being properly clean and that's causing a mildew smell coming outta the machine.( yes I used to working fast-food). She instantly caught a attitude an told me she don't smell nothing after stomping over to the machine an sticking her head under the dispenser. I asked her are you sure and her response was, are you? ... After another customer said she smell it too, she got upset, rolled her eyes and went to the back. Somebody else completed our order and we got our drinks from...
Read moreStill slow. Drive thru and Ordering inside. Employees wore masks still. They were a bit too playful @ this location for my liking. Not saying u can't have fun @ work but handle the patrons and get em out the way then return to goofing off. Young lady @ the counter that took my order was cordial. Made a small mistake while ringing another order but she got the managers attention and resolved the issue quickly. Restroom floors were damp and I notice a wet floor sign. I peeked in to wash my hands and step back out. It was an okay visit. My food took a lil longer than usual but I did order the ch'king sandwich so thoughts are it was fried fresh. Which I'm ok with....
Read moreI was so surprised. I had great customer service from Alexia’s, Or Alexis. However it was rush hour, and she was pleasantly speaking thru the drive - thru. I gets to the windows; she greeted me with a smile and was in uniform . Meaning that she had her name tag on, and was Covid ready at the widowed. I had to give her a complaint, and my food was fresh and hot. I ordered they new chicken sandwich with the fries. My food didn’t taste like old grease. , but over all I was glad for the customers services. I am big on customer services when I am spending my money. And I do reviews and surveys. I was happy to give a good review and not a...
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