Panda Express — Restaurant in Independence

We arrived at Panda Express shortly before they closed tonight on a Sunday night. Even though they were getting ready to close, had already started cleaning up, and were low on some of their foods, they went above and beyond the call to serve us with great attitudes and professionalism that is rare to see these days. I have to give special recognition to our server Steven! Panda Express, you have an outstanding employee there! I told him that I was going to mention him in my review because of his can do attitude, professionalism, and personality. He loves his job, loves serving people and making them feel like their order is the most important order he's filled that day. Do what you can to keep that man because folks like them are rare to find at fast food restaurants...

The manager here is great! This place is inside a mall though, NO drive thru! (They really should put that on the address online!) This was a big issue for me, I did an online order thinking it was a drive thru. I was working and not dressed for the mall so, after I drove over 20 miles before I figured out that it's in the mall, I just asked for a refund. The manager told me to go online to request a refund. The online support people just ignored my emails! I called the next day and the manager said she would refund if I came in so I just decided to pick up my order then. There was a long line (which was kinda funny because the online coupon code was 'NoLine'.) The food was great though and the manager was really...

I have tried 6 different Panda Expresses. THIS PLACE GETS ADDED TO THE VERY LONG LIST OF PANDA EXPRESSES TO AVOID. What a shame, as this location WAS the absolute only one who’s food tasted good. I no longer live in the area but was passing through and decided to stop since I have yet to find any other Panda Express who’s food tastes even half way decent. Well...fair warning to all...they no longer offer most food options. They said they no longer have the “capability” to cook most of the Panda Express food options, because they no longer have the equipment needed. WHAT? Seriously? Evidently, the owner has decided to no longer provide the essential cooking implements needed in order to...