Bob's Sub — Restaurant in Indiana

I love these subs. I went Saturday to pick up 15 subs that were pre ordered for noon. I got there 10 minutes early. One staff member looked at me and never said a word. I proceeded to sit at the counter, and they waited on 8 people before acknowledging me. I finally spoke to them asking what was happening...it was 12:10 and they had ignored me for over 20 minutes at this point. Yes, they were making the order, and I didn't leave until 12:15. I spent about $150 on one order, and you'd think they would have paid attention to the people in the store. I paid and literally not one word stated to me the entire time. Not even after I paid, no apology for being late, no thanks, etc. Sad state of affairs. I love their subs, but seriously,...

Every single time we get Bob's Subs, I order my hoagie with NO cheese - but yet my sub always has cheese. Ordered today - emphasized the fact that I do NOT want cheese - the girl still put cheese on it. As I tell her no cheese - she gives me this nasty look. My husbands sub was not made right - again - adding stuff that isn't supposed to be on there. Then I was told that they were no longer aloud to sell me all of the tea. Now mind you - we paid for every single carton of tea they had. But now they are limiting how much someone can buy? I'll be speaking with the owner on Tuesday. If this is the way they run their business - they just lost us and...

I came to this location because it was the closest to where I lived and because I had the most amazing sandwich at the Pittsburgh location. Needless to say, Indiana was a huge disappointment.

There was a blonde girl there who didn’t seem to know what she is doing as evidenced by the manager constantly telling her what to do. I paid for double meat and didn’t get it. Of course I didn’t find that out until I brought the sandwich home.

I asked TWICE if the sandwich was toasted and was told by the worker and manager that it was. It was barely toasted. Sorry, but I’m...