Jimmy John's — Restaurant in Indiana

We came to the drive through at 5:20 last night (July 31, 2024) we ordered a turkey tom with no mayo and add cheese. The no mayo is due to a mayo allergy, when we got home there was mayo on the turkey tom along with very small slices of 3 tomatoes and cut up lettuce not shredded lettuce as we normally get on the sandwiches. Needless to say, the vegetables were nonexistent. And, I had to throw my sandwich away due to the mayo on the sandwich. I spent $6.94 and couldn't even eat the sandwich. Then to add to the frustration we sat at the drive through window waiting on our food for more than 15 minutes with cars stacked behind us! Not to mention the staff was visibly unhappy and rude, with no thank you or apology at all for us having to wait so long for our food. This was literally the worst experience I have ever had at any...

This staff desperately needs changing. They are slow and impolite. After my mom ordered 7 sandwiches and waited a half hour more than she needed to, they forgot a sandwich. I had to go back to get the last, and the kid at the register who claims to be the general manager didn't even apologize. As a matter of fact, I stood at the register for several minutes waiting on him to finish a conversation with a friend. He rudely told an employee to make me a new one and went right back to his conversation with his friend. The girl who made the sandwich noticed I was upset and told him to apologize, so I got a very insincere and mumbled, "oh and sorry" as he tossed...

Really fast service! Nice staff. The bread is usually really fresh to the point it's even warm just as if it's been baked recently. I been back several times and having problems with then not answering drive through. Sometimes there is a decent wait in drive through. I would say the only thing I dislike about this Jimmy John's is the actual drive through is a pain but that's about it. The set up is kinda janky with the drive through. Also 3 times now I came about 10:15-10:20 and no one answers the drive through. The 4th time the happened they told me the bread wasnt done cooking. I dont understand why it says they are open but clearly not till at least...