3 times now i order a mango dragonfruit lemonade refresher ADD strawberry inclusions and every single time WITHOUT FAULT i get a strawberry lemonade. i have to keep going back in and ask for the right drink. either they need to retrain their employees or get a better system so the employees can read the orders better. if i wanted a strawberry lemonade, I WOULD GET A STRAWBERRY LEMONADE. it’s incredibly annoying. i’m not one to ever leave reviews but i never have issues like this anywhere else. i’m not the only one who’s getting wrong drinks all 4 of my roommates also have issues. every single time ive gone my drink is wrong. i guess you can say im turning into a karen because i get more upset every time and i’ll happily go to the other starbs down the road if they can’t even read correctly. this time in particular upset me because when i went in to get the right drink she argued with me saying i had the right drink and then when another employee came up and fixed the miscommunication all the girl did was put mango dragonfruit inclusions in my drink and gave it back. so essentially i got a strawberry lemonade with dragonfruit inclusions which is the total opposite of what i want. it taste similar which is why i just gave up and let it go but its still not the same drink. i’m tired of always having to go back and get my drink fixed. if i didn’t want mango dragonfruit i wouldn’t order it or i would customize and say no dragonfruit. all i ask is you either retrain these employees or get a better system so they can read the orders better if...
Read moreI went there with my girlfriend a week ago where we walked in and I realized that I forgot my mask. I kindly asked the woman behind the counter if she could give me a mask which she started to grab one but the manager told her to not give me one and that I should wait outside. Now I know that the restaurants on campus are supposed to provide students with a mask if they do not have one already so I thought it was odd that they refused to give me one.
So there I am out in the cold with inadequate clothing for the weather because I thought it would be a quick trip in and out. So my girlfriend comes back out with my order which they incorrectly made. The woman who refused to let the other employee give me a mask was the manager so I hope that they have a change in management because it was really unacceptable and outright rude to refuse me service when they had an available mask but they refused to give me one when I asked for it.
I would be happy to change this review once I know that there’s a change in management and overall a...
Read moreThey're awesome during the week! They try their best to get you in and out of there in no time while making your drink correctly! But the weekend workers don't care as much and make the wrong drinks. You'd be better off making your own drinks on...
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