This is my favorite Luciana's location. The atmosphere very nice and the booths are huge. The layout of building is pretty cool and very easy to navigate even with a large party. Fast, Friendly, Great Food, and Best Texas Margarita's in town. I forgot to mention that they also have the Best Chip and Salsa. They both get an A++. The chips are thin and non-salted. Some of the best tortilla chips I have ever had in my life.
Once you walk in you are always greeted and seated quickly not matter the size of your party. They are extremely fast no matter what. If the restaurant is extremely busy during peak hours, or if you decide to eat at a less busy time of day you will be pleased.
We absolutely love this place and from what we have seen the staff is top tier. Every employee is extremely polite and at their best every day. The house margaritas are some of the best in the city; as well as the other fresh made margaritas.
The Sangrias are the only item that I pass on as they changed in the last year or so. They no longer the same recipe and changed at some point. Previously they had the best Sangria in Indianapolis. I also miss the old Al Pastor recipe as it also changed. The new one is still good but the last one had amazing flavor and more...
Read moreLet's just say I have been to two other Locations. So far my favorite is the one in castleton because the hospitality is wonderful,my food order was correct and fresh . I went to this location and send my fiance in to place our food order ...we spend around 70 dollars. Knowing the person I am I always check my food before I leave however when my husband came out he said the manager said everything is correct and good to go I said okay I hope so .Since she was very sure that our order was correct ...we went home.Keep in mind this was the weekend of Indy500 with multiple exist closed off in the evening. We don't have time to be stuck in a hour traffic just to get back to fix our food ! We order 3 meals and majority of the food was missing.He called and let her know and she apologized and said she would speak to her boss and get back to us the next day ...We are still waiting for that call ....Will not be going back to this location at all ! This shows that you guys don't value your customers. The...
Read moreTheeeee worst service EVER. We arrived WITH A RESERVATION for 15 people for my niece's 18th birthday at 4:45. DIDN'T GET SEATED UNTIL 5:15!!! After being seated and asking various employees for a menu, we FINALLY got a waitress and chips and salsa at 6:00. We ate on the chips and water as we watched other diners come in get seated and eat. The waitress we FINALLY got was VERY UNPREPARED and 2 of our guests never got their food. Those of us who did get our food and drinks finally got it around 7:00-7:30. Another table had a birthday and the staff sung to them. I asked for the birthday song upon arrival and NEVER GOT IT. WE had to sing happy Birthday ourselves. I asked several times to speak to a manager and nobody knew who that was. I am determined to get a refund and I will NEVER GO TO LUCINA'S AGAIN AND I WILL NEVER RECOMMEND ANYONE TO SPEND...
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