ampm — Restaurant in Indio

Very good location. During the "season" there are many nice customers from out of town that have better social skills, then most of the local residents. For whatever reason, people that drive more expensive vehicles aren't from Indio and have much better manners.

The car wash is very shacky, seems quality control or the ability to maintain equipment is very inconsistent. Several vacuum hoses are inoperative on an on going bases, sun coverings were chosen poorly and look shabby or gone. Sometimes the staff pre wash the car unless they look tired, but who knows what level of expectation ARCO managers are capable to provide for customer service levels in this area of Coachella.

The two star rating are because even a blind squirrel finds a nut once and while and this location occasionally is nice, clean and things work... But the other 80% isn't worth the hassle, there are other better locations within 5 miles of this station...

The question is do you like taking care of your car and family, if so there are...

I’ve had a car wash pass since you guys first opened. My card was recently skimmed and I had to get a new card. I visited two locations and no one could help me update my card on file. Thus, resulting in my pass becoming expired. I’m very upset that I got the run around and that they wanted me to pay the new pricing when I was grandfathered in. They told me at both locations that there was no way to update my card. Poor customer service all the way around. How hard is it to update a card in the 21st century without being forced into a new plan. Absolutely ridiculous. I’ve called the number on the website with no call back. All I wanted was my car washed…like I’ve been doing since you guys opened.

Update: the owner lists the phone number to call to get the issue fixed or looked into but never answers or calls back. I’ve left a message and had...

What gas station doesn't take credit? This one. Customer service wasn't that friendly. Gas pumps didn't work right had to try four angles for it to pump without stopping. Having to use cash instead of business card messes up the books. Spent $20 to get to the next station to finish filling and waited on food and drink since I knew I needed to stop again. So they lost out on quite a bit. I assume all am/PM are the same, so will avoid all of them. Lost a daily traveler and will tell the rest of the fleet of the...