I was disgusted beyond belief at the lady at the counter. There were two ladies working, Erika, who was not the problem, and the second one whose name I may not be spelling correctly Umilia? I know it starts with a "U." A young black man who was ahead of me already had his sandwich made and was questioning the more than $15 price he was being charged. No drink, no chips, just a sandwich. He was trying to show her something he had on his phone and then also referred to the menu on the wall. I looked and saw the sandwich should have been $7 and change. She immediately said loudly to him, "So you don't want it?" He replied, "Yes, but why is it so much?" He mentioned if it was more because he came in to pick it up. She then said, "It's more because it's toasted! You don't want it, you don't want it?!" And then she tossed the sandwich on a counter behind her and went to serve the next guest. The polite young man just shook his head and walked out. The worst part was that the minute he started to walk away, she began speaking Spanish to Erika (who was also questioning the price), saying, "No one ever complains, only THOSE people!" The rest of us there were all Latinos, so she had to know we could understand what she was saying. Everyone remained silent as she gestured with her head and hands and continued talking about the young man even after he was gone. We knew she was referring to blacks when she said, "THOSE people!" and I was just floored to hear and witness this whole ordeal being that this Subway is in Inglewood close to LAX where I work for a rental car company. This was the most racist thing I have ever seen, which made me sick to my stomach. I decided to pass on the sandwich, ordered soup, and left because I did not even want to sit in that place to eat my lunch. I will never return to this...
Read moreEmployee cares more about closing the shop 20 minutes early than putting all the toppings on the sandwiches. I understand your ride is here to pick you up 20 minutes early - they don't have to be laying on the horn. This location has a bad habit of charging $3 for double meat and only giving the regular portion, which happened again. She couldn't even be bothered to use a clean sandwich wrapper. This is a meatball sub. Absolutely 0 dark brown ingredients. What is this...
Read moreWhen I went I was greeted by a wonderful woman by the name of Jazmin. She was very helpful because i did not know what to order and she gave me recommendations on what I should order. she is the nicest person that works there. Only reason why i go to that specific store is for her amazing customer. She is the best employe there .I have seen her put in more work then everyone else. over all, amazing customer service. would defiantly recommend and...
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