Alright, so Pizza Patron, right? Ordered at 4:19 PM. Phone call at 4:27 PM to double-check my pizza customization. Nice! Arrived around 4:40 PM, a smidge after the 4:38 PM estimate, which, let's be real, is basically on time.
Now, here's where the fun starts. Waited an extra 10 minutes. No biggie, everyone else got their food and left. Then, the chicken wings. I'm a self-proclaimed chicken connoisseur kinda...no, I am forreal. (Hate me if you like.) This led me to ask: "How many times you cook these bone-in wings?" "Three times," is their response THREE!?!? My brain just short-circuited. Can't be! Three times, and not a single piece of burnt or even extra crispy chicken? I mean, the skin was practically doing the wave. Those "three cooks" must have been at a "gentle simmer" temperature.
It was hilarious. I think they thought they were slick. Now I'm stuck with "triple-cooked" wings that need a rescue mission in my air fryer. Lesson learned: boneless forever!
Seriously though, I've always had good experiences here. They just forgot about my wings, plain and simple. Just be straight up next time, folks! A little honesty goes a long way. Ain't no way those chicken wings went though an oven 3 times and the skin is still moving like...
Read moreI like pizza patron, me and my family have always been getting our pizza from here. The food is always consistent and very yummy as any pizza would be. I will say, I did use their app one time to order myself an individual size pizza for lunch and I think the app has a glitch because when I got there, my pizza did not have cheese or green peppers. I didn't think to add them on my online order since I was just adding extra toppings, so I shouldn't have to include toppings that are already included in the pizza name. As for the cheese, I made sure to press normal cheese amount, and I did see it in the toppings section but I didn't want extra cheese, so I didn't select it. Surprise, the pizza came with no cheese. They did offer to remake it but since I was on lunch and didn't have time for it to be remade, I just took it that way. I will say, it was still delicious. I will say, it was not their fault. They showed me the ticket that printed on their side with my name and it said NO CHEESE NO GREEN PEPPERS, so it was some problem with their system that accepts online orders and prints them. I know I didn't select those options. Just be careful with the app, and maybe try to call the store to make sure they received...
Read moreCalled to order a pizza and was told it would be ready in 15 minutes. When husband when to pick it up they had already locked the door they just signaled to him that it was closed. Did not open the door, my husband tried calling them and they did not answer the phone when they saw him calling. When he got home I called and they said they closed at 10:15 due to covid, very upset I mentioned I called to order and was told 15 minutes no one mentioned they were closing early. The lady on the phone said they had no order put in and that it was already too late and . This was super disappointing since we love Pizza Patron but will not be returning to...
Read more