Terrible! You ve been warned. After waiting 1.5 hours for cold food and watching every person that arrived after us get their food first, we received our appetizers (simple french fries and a octopus salad which are normally already prepared and refrigerated) along with our food. Cold food. After our third bite, someone on the floor above us threw out a bucket of what smelled like cleaning water. The wind blew all the water into our food and us. Enough is enough. We got up and asked for the Manager or whoever was running that dump and of course no one wanted to be the Manager at that moment but the simple minded woman that was "helping us" said that they couldnt control what happened on the floor upstairs. So if you decide to still go and eat at this dump, bring an extra change of clothes. No apologies. No try to make things right. Just a lot of attitude and all this with other clients...
Read moreGreat food, but service ranges from "okay" to "terrible."
I visited twice: our first visit was great. Fast and efficient service. Food that tastes great. A nice atmosphere. I thought it would be great on a second visit.
I wish I had been right.
The second visit had us facing employees that were on their phones, that make faces when you ask them for something, and don't seem like they want to work at all.
It's a shame because this really hurts the restaurant's image.
And considering that our first visit was great, I'd argue it's a coin flip whether you get a good experience or a bad one.
My suggestion; if you visit this place, have another restaurant in mind so that if this one disappoints you, leave immediately.
Generally, good food, great view, but their inconsistent service leaves a lot to be...
Read moreTo begin the view is jaw dropping. I was lost for words. However that wasn’t the only thing that gave me a speech impediment. I ordered a familia Surtido. But it seems like there’s famine in the kitchen. They are out here rationing the meat. Surtido is supposed to bless the taste buds with carmelizing amounts of pork and chicken. They gave me 3 pieces of pork. 2 of chicken. Horrible fish with hair in it. And a bunch of unnecessary fried cheese. For my brother, I ordered a bacon cheeseburger with NO TOMATO due to an anergy. I was handed unsalted beef between bread and with a generous amount tomato. No only that but the lady said and I quote “I told the chef no tomato but no biggie, you can take it out yourself”. Honestly. 5 star service. Nice view...
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