Jet's Pizza — Restaurant in Jackson

Ok, so I first want to say I love Jets pizza! Thats where this love story ends...placed an order online and said it would be ready in 25 minutes...cool! Drove the 30 minutes to the store to pickup the order...store is closed...not cool! There was also another to be customer scratching his head as we both read the same Facebook post claiming this location was open by the owners wife. So we call the other location and they are open and the manager informs us nobody can get in contact with the manager of the closed location, she goes on to say they are open and we can place our order there.

So we place a new online order, pick it up...cool! Later that evening 3 of the 5 people who ate their pizza ended up sick...not cool!

Well fortunately Facebook and every other form of social media is accessible to us to make sure nobody else has to share this...

I’m trying to understand something. I get it that I order some food that might take time to cook but waiting for the food to arrive almost 2 hours after placing the order is ridiculous also on top of that I know I put in the correct address when I place the order online yet the delivery driver calls me asking if I was located in Brownsville yet the address I provided says Jackson. Reading the address can come a long way. Now I’m waiting even more because the driver went the complete opposite direction. Now I finally got it however I didn’t get everything I ordered. I ordered a 4 pack that was suppose to be with 2 Pepsi and 2 Mountain Dew but what I got is 1 of each. This will probably be the last time I order from Jets pizza. I love the pizza but the service could be better my order number was #74 on this...

Usually love this location. Staff is always friendly & courteous, especially the younger gentleman usually at the counter. That said, tonight, I was sadly disappointed. I got there at 9:41& they close at 10 but all I wanted was a ready-made slice. But...the lights were off & door locked. You could clearly see several employees still inside though. Now, I can see not wanting to take new orders 10-12 mins til close but I've ordered a 4 corner a few times before too & they always say it'll be 8 mins so I feel they should've still been open at 20 til. Just a fore-warning if you're think'n about trying to get a pizza 20-30 min before close. Because who knows how long it'd already been locked before I got there. I'll still be a return customer, just left me a lil disappointed & hungry...