I went in and asked what was already made so I could get on home and get settled down. It's already getting late and been a long day. They had a cheese pizza and the Mostest Bestest pepperoni. I said I'd take the pepperoni and chicken wings which were already done. I get home and get ready to eat and sit down and open the box to a cheese pizza. I called to let them know. I carried the cheese pizza back and ended up with a 15 min+ wait and when I get back approximately 30 min+ later my chicken wings are cold and it's almost 11 pm when I'm typing this and had a important phone to make at 10 and was hoping to be heading to bed by this time. I'm eating cold chicken wings and the pizza and still haven't gotten settled down yet. There was confusion when I first walked in between existing customers and management and workers and I tried to overlook it on the front end but after that and my experience and witnessed someone else having issues when I went back the 2nd time. Right I don't have any intentions on returning to this store but will go 2 miles down N.Highland to the other one whenever I'm ready for another Little...
   Read moreI got a 2 topping pizza for $5.99. On their app. Their system would not let me pay for it until I chose the crust I wanted. It was supposed to be sausage and pepperoni. I ended up paying $12.99 for a cheese pizza. I told the guy I already paid for it, I don't mind, Just pepperoni and sausage, the manager refused to do it, the manager tells me you ordered a cheese pizza. A cheese pizza is what you're getting. I told him that cheese pizza is not 1299. If anything, it's 5 or $6, i told him i'm not paying for this unless I get sausage and pepperoni, he told me he did not care and he'll give me a refund, he said, if the app says cheese pizza cheese pizza is what I get, their corporate office has refused to contact me, and this is the second attempt. The first time was when I found a staple in my pizza, a metal staple, see they want your money, but they don't care, if you get what you want or not, customer service is not rocket science. It's the capacity to be reasonable, they did not wish to...
   Read moreOrdered for pick up via phone, specifically asked for pizzas to mafe certain way and it was very easy to tell on the phone before pizzas were picked up that they were gonna be not made the way they was ordered. Arrived to pick up and bingo incorrect order as I thought. Pizzas never have food ratio of sauce and toppings. Pizzas have barely any sauce and taste dry everytime. Place was packed last time and they use that as an excuse to incorrectly make pizzas and get orders correct. Watched other customers get discounts cause the same thing happened to them. This place needs to get it together. Never have hot N readies when my family comes in to store. đ©
Went in here again hoping for different results, pizza was undercooked, bread was doughy and breadsticks were near burnt. This is ridiculous đ Female employee webt off on someone in drive thru and was terminated on spot. Someone else needs to do the hiring apparently. Cause the service by the employees recently are...
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