Sonic Drive-In — Restaurant in Jackson

I had a very bad experience. I was at this location for over an hour. Nothing moved fast, except the manager did show up quickly after I called the location from the drive-in stall because no one was responding when I pressed their red call button. The picture is of the tots that I was served. The oil must have had remnants of prior burnt items- I didn't eat them, because the burnt specks just didn't look appetizing. The lady in the stall next to me waited 10+ minutes, and no one had yet taken her order. I saw a carhop spending time chatting with a friend when he obviously wasn't keeping up with orders. I'd say you should follow the advice of the lady in the stall next to me - she said to head to Taco Bell.

In answer to the reply from Sonic corporate - No, I don't want to follow up with the franchise owner. If you want to let a location continue to have such poor reviews, that's your decision. My decision is simply to avoid Sonic, because to allow this level of service with so many negative reviews tells me that the problem is systemic, and natural selection should work it...

Horrible customer service, extremely slow, couldn’t get an order correct despite being told multiple times what was wrong. Workers and manager didn’t seem to know what they were doing or how to fix an order that they messed up. Man (who I’m assuming is the manager) tried to joke about it being “our luck day” for him fixing a drink that they got wrong and tried to joke about us getting tater tots instead of the fries that we had ordered. While it’s nice to try and make light of a situation such as small mistakes happening, the mood was not right and it’s not hard to give someone what they ordered and fix after being made aware of the mistake. Also, trying to take food back in exchange is unsanitary, I wouldn’t like to receive food that was taken from a customer in exchange for their right food since I don’t know where those persons hands have been. Also, the fries were undercooked, just looking at them you can tell they’re not cooked all the way and trying to serve these to people is disgusting and a...

The workers are a bunch of dirty looking, unintelligent drug addicts. I wish I could rate this place at a negative because I would, they're garbage, pulled up pressed the button, on lunch from long hours, as I waited I watched them ignore us and laugh and press a button to ignore to ignore us. We pressed the button again a few times In a row I watched then laugh and ignore us, I knocked on the window to let them know and they proceeded to continue to laugh about it and ignore us. If this is the kind of trashy addicts Jackson rood service has, I will never spend my money in a place there again. Had sores all over their faces and one guy worker was even half asleep by the grills and I wouldn't doubt it was from drugs, so I took the offices money and went to a better restaurant considering I had collected everyones money to buy the entire office lunch. DONT RECOMMEND ANYONE TO GO THROUGH THIS DRUG...