Subway — Restaurant in Jackson

Absolutely terrible service. I picked my sandwich up about 8:00pm and drove home just for it, a subway melt, to have not a single slice of cheese. We got back in the car, drove back to this location and arrived at 8:26pm. On the doors and online, it says this location closes at 9:00pm and they already had the doors locked and was refusing to answer when we just wanted to correct our sandwich. Once they finally found out the issue, they simply told us that we needed to get a refund through online subway services. Which would be fine if they were closed, but they were not. So when asked why there was no cheese on our melt, they told us “They don’t put an ingredient on there if it wasn’t requested by the customer.” However, if they had read this online order properly, it says “Pepperjack cheese x 3” on the receipt. They had such horrible attitudes and very unhelpful as actual employees from...

I have had the most absolutely worst customer service I've ever seen in my life of 46 years at this Subway store. For one the stuff that I requested was not rendered they were out of drinks, they were out of potato chips the staff was very rude did not give an opportunity or a chance to try to rectify the situation on top of the fact that I was be little and be righted when I said when they said oh don't worry about him. Also to add when I was being assisted , I was asking questions about why did I not get a large drink or drinks , the sandwich maker the sandwich attendant whatever they're called she just stopped talking and walked away from me and started helping another customer. They are the most rudest people operating this store . Subway, if I could give it a 0 star or negative 5 I would do...

I am sitting in my car after having just made my order and paid at subway. I was apparently very lucky as the employees turned away everyone after me including an online order that had already been paid for. I'm not sure how that is going to work at all. I am wondering why they are closing at 6:35pm when the door I believe said 9pm closing time. Who ever owns this location you should really look into a better employee base. They were slightly rude while they threw my sandwich together. I do so love to be rushed and sent home with sloppy food. I won't make an attempt to keep track of the closing times at this location so as not have to drive else where afterwards. I'll simply go to another location from here out. A word of advice for myself...