Wendy's — Restaurant in Jackson

This Wendy's was great this evening but This morning I did have a problem with the Manger that the Wendy's cooperation I would like them to check their policy on helping the needy that have fallen on hard times especially if someone comes in and is needing some help on something to eat.I know Wendy's is not always able to help everyone because someone may have abused the privilege of the help but there are others that would not abuse the help that Mr.Dave Thomas the founder invisioned in not only helping the orphans but also other people that need help because they have fallen on hard times. My girlfriend and I went there about 11:00 or 11:30 to get help on something to eat and the Manger told me that there was nothing he could do to help. My girlfriend and I were burned out of her house two days ago and we didn't have any money buy anything to eat but I was able to raise the money to get me something to eat this evening while she went to a friend's house to eat and rest some. I hope and pray 🙏 that Wendy's Cooperation would reconsider their policy on helping people that honest enough to ask for help. Thank you to the Crew that was working this evening. Ya'll are what Dave Thomas would be very proud of and what Wendy's Cooperation...

The Jackson's Wendy's on 55 North Frontage road was gross and disgusting yesterday (3/1/24) at dinner time. I almost never eat out due to finances but decided to treat myself for the first time in several months. The floor was sticky everywhere. Really sticky. You could hear the stickiness as you walked across the floor. There was trash on some of the tables and on the floor. One drink machine was off and the other many of the drinks were out including what I had wanted. If the employees were any slower they would have been dead (although they were polite)... At least the homeless sitting in there weren't trying to beg from the people buying things like what I experienced when I was last in there last December. (Last December it wasn't all that clean either and no one was telling the homeless to leave the paying customers alone.). With it that filthy in the dining room I hate to think how filthy is likely was behind the counter and on the food prep counters. Truly gross. They need to use clean mop water to clean the floor just for starters. It is dirty enough now that likely they will need to empty the mop bucket several times so they aren't just spreading around...

Manager leaves out my six piece nuggets but when I return with my receipt claims she put them in there basically calling me a liar. She keeps saying she put them in there but she didn't. I'm furious because who would drive way back up to the restaurant for something they already have. Customer service was horrible. I will never return because I was treated horribly after I paid for food I didn't receive. I basically got cheated and waisted money on terrible service. Someone needs to teach these hoodlums the customer is always right. I'm warning everyone not to good to this Wendys because I see why people are getting shot and killed because I felt the same way after being treated like that after spending my money. This manager on hwy 80 is unprofessional, incompetent and ignorant. I guess anybody can be a manager at Wendy's. You don't have to have integrity or good customer service. She must have slept with someone for...