Burger King — Restaurant in Jacksonville

We don't live in the area but we often have to come here for business purposes and when we do we always go through this Burger King Drive-Thru!! It has been a long time since I've been through a drive-thru where everyone was professional polite excellent at what they were doing whether it be taking the order or handing us our food at the window our food is always correct the lady taking the order is always very thorough and we just love coming here! The manager of this location Is Shikila. This location is privately owned and definitely takes pride in what they do and how they serve and what they provide I highly recommend this location! The cashier taking your order will hopefully be Shakayah because she knows exactly what she's doing and does it with a smile and provides excellent customer service! So please take it for me go by this location tell them you read my Google review and wanted to see just how amazing they are! You will not be disappointed! Happy holidays...

Based on the personal experience that a good friend of mine experienced at the Bk located at Dunns Ave. JAX, FL. and the reviews, I will NOT be spending another dollar at ANY Burger King, until BK Corporate does something about the staff there! Never in the 20 plus years that I have been in customer service have I ever seen or heard about the experience that my friend went through. Dunns Ave. BK staff were arguing in the BK parking lot while the drive thru line has extended out on Dunns, and the line in dine is out the door. My friend along with her daughter waited in the dine line for 20 mins. She watched as the manager bag her food poorly and with attitude, then proceeded to eat her sandwich next to my friend's bagged food before handing it to her. When my friend asked the manager for her food, she called her a "white b!t*h", in front of her child! This is appalling, unacceptable and BK Corporate needs to be...

Hubby & I went there this Morning! They didn't take orders until 7:15 am We was the first one in line, a total of 9 cars left because they didn't open the Drive thru on time, after everyone left we started to leave and turn around and went back, then they said welcome to Burger King may I take your order! We had 2 croissant sausage & Cheese 2 hash rounds 2 Coffee's Hash round's was old! The coffee tasted like it was a year old! We both threw it out! Oh and by the way she ( the manager) put the creamer, & the sugar, the salt & pepper & the jelly all on top of our Food! This was the worst Breakfast in my LIFE! This used to be a good place for Breakfast But, NEVER again! We just Buried my Son from the U.S. ARMY & my Husband just wanted to take me somewhere to chill and the screwed it up! So...